At a Glance
- Tasks: Provide essential ICT support and maintain systems in a vibrant team.
- Company: Join a housing co in Glasgow's lively West End.
- Benefits: Generous annual leave, staff training, and wellbeing support.
- Other info: Apply by June 1, 2026; interviews on June 8, 2026.
- Why this job: Enhance service reliability while solving problems and collaborating with suppliers.
- Qualifications: Strong technical knowledge and excellent communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Housing co is seeking a motivated ICT Assistant to join our team in Glasgow’s vibrant West End. This role involves providing essential ICT support, maintaining systems, and collaborating with external suppliers to enhance service reliability.
Ideal candidates will possess strong technical knowledge and communication skills, thrive in a problem-solving environment, and work well both independently and as part of a small team.
We offer EVH terms, generous annual leave, and a commitment to staff training and wellbeing.
Apply by 10am on June 1, 2026; interviews on June 8, 2026.
ICT Support Technician — Front/Second‑Line (Glasgow) employer: Housing co
Join our dynamic team in Glasgow's vibrant West End, where we prioritise employee wellbeing and professional growth. As an ICT Support Technician, you'll benefit from generous annual leave, comprehensive training opportunities, and a collaborative work culture that values problem-solving and innovation. We are committed to creating a supportive environment that empowers you to thrive both independently and as part of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Support Technician — Front/Second‑Line (Glasgow)
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the housing sector. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common ICT support scenarios. Think about how you'd troubleshoot issues or communicate with users. We want you to shine!
✨Tip Number 3
Show off your problem-solving skills during the interview. Share specific examples of challenges you've faced and how you tackled them. This is your chance to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace ICT Support Technician — Front/Second‑Line (Glasgow)
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your technical knowledge in your application. We want to see how you can bring your ICT expertise to the table, so don’t hold back on showcasing your relevant experience!
Communicate Clearly:Since communication is key in this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily see how you’d fit into our team.
Problem-Solving Examples:We love candidates who thrive in a problem-solving environment! Include specific examples of challenges you've faced and how you tackled them. This will help us understand your approach to ICT support.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Housing co
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common ICT support issues and solutions, as well as any specific systems the company uses. This will show that you're not just a problem-solver but also someone who understands the tools of the trade.
✨Show Off Your Communication Skills
Since this role involves collaboration with external suppliers and team members, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a support ticket or explain a technical issue to a non-technical person. Clear communication is key!
✨Demonstrate Your Problem-Solving Skills
Prepare for scenario-based questions where you’ll need to showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved an ICT issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Since they emphasise staff training and wellbeing, think about how you can contribute to that environment. Be ready to discuss how you thrive in a team setting and your commitment to continuous learning.