At a Glance
- Tasks: Support housing management by delivering excellent service and managing tenant issues.
- Company: Join a friendly, innovative team at Southside Housing Association.
- Benefits: Enjoy 40 days leave, competitive salary, and a pension scheme.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong communication skills and knowledge of Microsoft 365 required.
The predicted salary is between 27068 - 30610 £ per year.
Full time Fixed Term 18 months
Hours: 9.00am to 5.00pm Monday to Friday
EVH Grade: 4 (Points 9-12) £27,068 to £30,610
40 days leave (inclusive of statutory leave)
Defined Contribution Pension Scheme
We have a great opportunity for the right person to join our Housing Management Team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast-moving environment with a varied workload and have excellent organisational and communication skills this could be for you.
The role of Housing Administrator will contribute to delivering a dynamic Housing Management service which is located within the Housing and Communities Department. The role will work closely with all members of the Housing Management Section and will deliver an excellent service to our social rent, mid-market rent customers and the wider public.
The wider role of the section is to provide our customers with a high standard of service and support, ensuring that rental income is maximised, estates are well maintained, tenant issues and support needs are dealt with, and antisocial behaviour is managed. The Housing Administrator will play a key administrative role in achieving this.
It is expected that the post holder will be an excellent communicator (written and verbal), which is key to interacting with our customers, contractors, colleagues and other external agencies. Working effectively and efficiently, both within a team setting and on your own initiative as well as demonstrating an ability to make informed decisions is crucial to this role.
A good working knowledge of Microsoft 365 and housing management systems is key, whilst having the ability to multitask and focus on the customer.
The Association is an equal opportunities employer.
Housing Administrator in Glasgow employer: Housing co
Southside Housing Association is an excellent employer that prioritises innovation, flexibility, and positive communication within a supportive work culture. With 40 days of leave and a Defined Contribution Pension Scheme, employees enjoy a healthy work-life balance while contributing to a meaningful mission of providing high-quality housing services. The organisation fosters professional growth and development, making it an ideal place for those looking to make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Administrator in Glasgow
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Housing co, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Housing co and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Administrator in Glasgow
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Housing co and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Housing co
✨Get to Know Public Sector Values
Before your interview with Housing co, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Housing co.
