At a Glance
- Tasks: Support housing management by handling admin tasks and liaising with tenants.
- Company: Join Sanctuary, one of Scotland's largest social landlords making a real difference.
- Benefits: Enjoy 25 days annual leave, pension scheme, and wellbeing support.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Make an impact in your community while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24200 - 25800 £ per year.
ASSISTANT HOUSING OFFICER (Full Time/Permanent)
Hours of Work: 35 hours a week.
EVH Grade: 6 (Points 17-20) £36,517 - £39,921
40 days leave (inclusive of statutory leave)
Defined Contribution Pension Scheme
No CVs accepted
We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, welcoming, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast-moving environment with a varied workload, this could be for you. The Housing & Communities department is made up of distinct teams. This includes an Allocations Team and two Neighbourhood teams covering our areas of operation. This role will be based within the Neighbourhood Teams and will have a key role in assisting with the management of rent arrears in line with our Rent Management Policy, carrying out estate management and assisting with tenancy management.
In today’s environment, the ability to work in a changing environment with competing pressures is necessary, and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.
This is an excellent opportunity for the right person, to develop their skills in housing management. The successful candidate will hold a valid driver’s licence and should have access to a vehicle for work use.
The Association is an equal opportunities employer.
Assistant Housing Officer in Glasgow employer: Housing co
Sanctuary Scotland Housing Association is an exceptional employer dedicated to enhancing the quality of life for our communities. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including generous annual leave, a supportive work culture, and opportunities for professional growth within a collaborative team environment. Join us in making a meaningful impact while enjoying a fulfilling career in the heart of Glasgow.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housing Officer in Glasgow
✨Tip Number 1
Get to know the company! Research Sanctuary and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences in customer service and housing, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Housing Officer in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Housing Officer role. Highlight your customer service experience and any relevant administrative skills that match what we're looking for.
Show Your Passion:Let us know why you're excited about working in housing management! Share your enthusiasm for helping communities and improving people's lives, as this is a big part of our mission at Sanctuary.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your points well so we can easily see how you fit the role. Remember, attention to detail is key!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at Housing co
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Housing Officer. Familiarise yourself with the key responsibilities like drafting tenancy agreements and liaising with tenants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or improved services, as this will demonstrate your ability to handle tenant enquiries effectively.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Discuss how you manage your workload, prioritise tasks, and meet deadlines. Mention any experience you have with administrative tasks, as this is crucial for supporting the Housing Management team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions shows your enthusiasm and helps you gauge if the company is the right fit for you.
