At a Glance
- Tasks: Assist in delivering responsive repairs and monitoring progress for customer satisfaction.
- Company: Thenue Housing Association, a caring organisation focused on community and quality housing.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Other info: Embrace a culture of care and continuous improvement in a dynamic work environment.
- Why this job: Join a supportive team making a real difference in people's lives and communities.
- Qualifications: Good general education; experience in social housing is a plus.
The predicted salary is between 35517 - 39921 £ per year.
Duration: Permanent
Hours: 35 hours per week
Salary: EVH Grade 6 PA17 – PA20 (£35,517 - £39,921)
Location: Thenue HA, 423 London Road, Glasgow, G40 1AG
Thenue Housing Association has over 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities, as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities and have around 45 sharing owners. Our housing stock ranges from Victorian sandstone tenements to 1930 “interwar” flats, along with a few listed buildings and new build properties developed by the Association. They are spread across several locations in Glasgow including Bridgeton, Calton, Cranhill, Castlemilk, Dalmarnock, Scotstoun, Baillieston and Blackhill.
We are looking to recruit a Repairs Assistant to join our Repairs Team. As part of the team, you will help deliver an effective Repairs and Voids Service that is responsive to the needs of our customers, staff and Board Members. You will support the processing and monitoring of reactive repairs from notification through to completion, liaise with contractors and customers, monitor progress against timescales and contribute to the continuous improvement of the service. Good general education is essential and experience of working within a social housing environment is desirable.
Thenue is a customer-focused, caring organisation offering flexible/hybrid working, in line with both our service delivery requirements and relevant Team Charters. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As a Repairs Assistant, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.
In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays, (all pro rata as per contract hours).
A level one Disclosure check will be required for this post. Thenue aims to be an equal opportunities employer.
Repairs Assistant in Glasgow employer: Housing co
Thenue Housing Association is an exceptional employer that prioritises the well-being of its staff and the communities it serves. With a strong commitment to employee growth, flexible working arrangements, and a supportive work culture, we ensure that our team members thrive while making a meaningful impact in social housing. Our competitive salary and generous benefits package reflect our dedication to valuing our employees as we work together to enhance the quality of life for our tenants and customers in Glasgow.
