At a Glance
- Tasks: Lead housing services and ensure resident involvement for excellent service delivery.
- Company: A rapidly growing organisation focused on social purpose and community impact.
- Benefits: Flexible working, great benefits, and opportunities for learning and development.
- Other info: Enjoy a nine-day fortnight for a three-day weekend every other week.
- Why this job: Make a real difference in people's lives while enjoying a supportive workplace culture.
- Qualifications: Experience in housing management and strong communication skills required.
Shift Pattern: Monday - Friday, 9-2. Flexible working options can be discussed.
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing quickly and we're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
Within the role of Housing Services Lead you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme.
The essential requirements for the role include:
- Experience in housing or property management with a focus on resident facing services and engagement
- Solid understanding of health and safety and other RoSH regulations
- Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors
- Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities
- A collaborative working style, with a proactive approach to problem-solving
- Familiarity with tenancy management processes and housing management systems
- A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
- Willing to work towards Level 3 Housing Apprenticeship (if not held)
We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Housing Services Lead in Yarnton employer: Housing 21
At Housing 21, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. As a Building Surveyor, you will benefit from flexible working arrangements, a nine-day fortnight, and a comprehensive benefits package, all while contributing to a meaningful mission that prioritises social impact. Join us in a role that not only offers professional growth but also the chance to make a real difference in the communities of Lancashire and West Yorkshire.
