At a Glance
- Tasks: Lead a team to deliver high-quality services in the Walsall region.
- Company: Join Housing 21, a socially responsible organisation making a difference.
- Benefits: Flexible working, great perks, and a supportive workplace culture.
- Other info: Enjoy a nine-day fortnight for a better work-life balance.
- Why this job: Make a real impact in housing and care for older people.
- Qualifications: Strong knowledge of contract management and operational leadership required.
The predicted salary is between 40000 - 50000 £ per year.
Hours: 35 hours per week
Shift Pattern: Flexibility required to meet business needs
We are currently looking to recruit a Walsall PPP (Public and Private Partnership) Operations Manager to join our Extra Care team here at Housing 21. Within the role you will provide the effective delivery of services under the terms of the Walsall PPP contract and lead a team of Extra Care Service Managers and a Regional Extra Care Manager across the Walsall Region. Ensuring our properties and services meet the demands of residents, commissioning authorities and contractual requirements.
Due to the nature of this role, there is a requirement for the successful applicant to have a strong knowledge of leading with contract management, operational management, and understanding of how Local Authority contracts work out. Managed multi-contact management.
What we’re looking for
- Knowledge of the regulatory and legislative frameworks for Housing and Social Care (Essential)
- Contracts Management (Essential)
- Experience across Housing and Care services of leading complex multi-site services (Essential)
- Working within older people services and understanding the issues and needs of older people, those with Learning Disabilities and Mental Health (Essential)
- Knowledge and understanding of the requirements to deliver high quality Housing and Care services, ideally within an Extra Care setting and Residential (Desirable)
- Experience in the delivery of specialist contracts (PFI/PPP) through indirect or direct delivery (Desirable)
- Experience of working with Trade Unions (Desirable)
Why us?
We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon offer being made.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Walsall Operations & Contracts Manager employer: Housing 21
Housing 21 is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture and a comprehensive benefits package. With flexible working arrangements, including a nine-day fortnight, and opportunities for professional growth within the Extra Care team, you can truly make a meaningful impact in the lives of older people and those with learning disabilities in the Walsall region.
StudySmarter Expert Advice🤫
We think this is how you could land Walsall Operations & Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in housing and care services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to social care and how they manage contracts. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 3
Practice your responses to common interview questions, especially around contract management and operational leadership. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our mission to make a difference in the community.
We think you need these skills to ace Walsall Operations & Contracts Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Walsall Operations & Contracts Manager role. Highlight your experience in contract management and operational leadership, as these are key for us. Use specific examples that showcase your skills in managing multi-site services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about working with older people and how your background aligns with our mission. Be sure to mention any relevant experience with Housing and Social Care, as it’s essential for this role.
Showcase Your Knowledge:We want to see your understanding of the regulatory frameworks and the needs of older people. In your application, include any specific knowledge or experiences that demonstrate your expertise in these areas. This will help us see how you can make a real difference.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at Housing 21
✨Know Your Contracts
Make sure you brush up on your knowledge of contract management, especially in relation to Public and Private Partnerships. Be ready to discuss specific examples of how you've successfully managed contracts in the past, as this will show your understanding of the role's requirements.
✨Understand the Regulatory Framework
Familiarise yourself with the regulatory and legislative frameworks for Housing and Social Care. This knowledge is essential for the role, so be prepared to talk about how these regulations impact service delivery and how you've navigated them in previous positions.
✨Showcase Your Leadership Skills
As you'll be leading a team of Extra Care Service Managers, it's crucial to demonstrate your leadership experience. Share specific instances where you've successfully led multi-site services, highlighting your ability to motivate and manage teams effectively.
✨Connect with the Organisation's Purpose
Housing 21 has a strong social purpose, so make sure you convey your passion for making a difference in the community. Discuss any relevant experiences you've had working with older people or those with learning disabilities, and how that aligns with the organisation's mission.
