At a Glance
- Tasks: Create engaging activities for residents and promote social inclusion.
- Company: Join a rapidly growing organisation with a strong social purpose.
- Benefits: Enjoy flexible working, health plans, and professional development opportunities.
- Other info: Be part of a supportive team with excellent career growth potential.
- Why this job: Make a real difference in the lives of older people while having fun.
- Qualifications: Experience with vulnerable populations and good digital skills required.
The predicted salary is between 30000 - 40000 € per year.
Hours: xx hours per week
Shift Pattern: Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here. We’re growing quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
Within the role of Resident Experience Co‑ordinator you will ensure all residents receive a high quality, and meaningful activities programme, to promote social inclusion for all residents and encourage fun and motivational activities which are specific to the scheme/village and are co‑produced with residents. You will work with external stakeholders promoting community engagement within the service and encourage resident involvement and assist in the development of models and procedures for effective engagement.
What we’re looking for:
- A good knowledge of older people and the issues pertaining to them
- Experience of working with vulnerable people
- A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
- Experience of developing and delivering themed activities/events capable of engaging a diverse audience with diverse needs (desirable)
- Proven track record in delivering a creative and inclusive approach to older people’s wellness and activities (desirable)
- Experience in managing budgets (desirable)
Why us? At Housing 21 we’re proud to be actively recognising the importance of our employees and rewarding them accordingly. You will receive:
- Holiday Pay
- Occupational Sick Pay
- Occupational Maternity Pay
- Health Cash Plan – certain terms will apply
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Car Lease Scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Training and development
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications: xxxxxxx, with interviews taking place xxxxxx. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Resident Experience Coordinator - London, UK employer: Housing 21
At Housing 21, we are dedicated to creating a supportive and inclusive work environment where our employees can thrive. As a Resident Experience Coordinator in London, you will not only enjoy competitive benefits such as flexible working hours and a comprehensive health cash plan, but also have the opportunity to make a meaningful impact on the lives of older residents through engaging activities and community involvement. Join us in our mission to enhance the quality of life for our residents while advancing your career in a rapidly growing organisation that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Experience Coordinator - London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Resident Experience Coordinator role.
✨Tip Number 2
Show off your passion! When you get the chance to chat with hiring managers or during interviews, share your genuine enthusiasm for making a difference in residents' lives. Let them see how much you care about community engagement and wellness.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role's requirements, especially around working with older people and managing activities. Practise your answers so you can confidently showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Housing 21 and making a real impact in the community.
We think you need these skills to ace Resident Experience Coordinator - London, UK
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for making a positive difference in your application. We want to see that you genuinely care about people and are excited about the opportunity to enhance residents' experiences.
Highlight Relevant Experience:When detailing your experience, focus on your work with older or vulnerable people. Share specific examples of how you've engaged diverse audiences through activities or events, as this will resonate with us.
Demonstrate Digital Skills:Since we value digital skills, be sure to mention your proficiency with Microsoft products like Excel, Word, and Teams. If you have any creative tools or platforms you’ve used, throw those in too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Housing 21
✨Know Your Audience
Before the interview, take some time to research the company and its values. Understand their mission around providing high-quality services and how they engage with residents. This will help you tailor your answers to show that you genuinely care about making a positive difference.
✨Showcase Your Experience
Be ready to discuss your experience working with older people and vulnerable individuals. Prepare specific examples of activities or events you've developed that engaged diverse audiences. Highlight any creative approaches you've taken to promote wellness and social inclusion.
✨Demonstrate Digital Savvy
Since the role requires good digital skills, brush up on your knowledge of Microsoft products. Be prepared to discuss how you've used tools like Excel, Word, and Teams in previous roles. You might even want to mention any innovative ways you've used technology to enhance resident engagement.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the current activities programme or how they measure the success of resident engagement. This shows your enthusiasm for the role and your commitment to contributing positively to the community.
