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For Companies At a Glance
- Tasks: Coordinate fun activities for residents and support their social needs.
- Company: Join Housing 21, a passionate organisation with a strong social purpose.
- Benefits: Enjoy holiday pay, health cash plan, discounts, and training opportunities.
- Why this job: Make a real difference in the lives of older people and those with disabilities.
- Qualifications: Experience with older people and a willingness to learn.
- Other info: Flexible hours and a supportive workplace culture await you!
The predicted salary is between 13 - 16 £ per hour.
Hours: 10 hours per week
Shift Pattern: 2 / 3 days a week depending on business needs and your needs
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!
The role
We are currently looking to recruit a Resident Experience Coordinator. Within the role the successful candidate will provide and co‑ordinate activities of a social and enabling nature for residents living in our Extra Care Courts. You will provide assistance, support and encouragement to residents living at the Court, through the provision of a varied programme of activities, while you also review and monitor the service, encouraging user participation and feedback.
What we’re looking for
- Experience of working with older people and people with disabilities
- Awareness of the needs of older people
- NVQ in health/care (desirable)
- First aid (desirable)
- Basic hygiene (desirable)
- Moving and handling (desirable)
- Prepared to undertake further training where appropriate
The benefits
At Housing 21 we’re proud to be actively recognising the importance of our employees and rewarding them accordingly. You will receive:
- Holiday Pay
- Occupational Sick Pay
- Occupational Maternity Pay
- Health Cash Plan*
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Car Lease Scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Training and development
*Health Cash Plan – certain terms will apply
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications 24 February 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Resident Experience Coordinator - 12 Month Fixed Term Contract employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Coordinator - 12 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with older people or in care settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express your enthusiasm for working with older people and making a difference in their lives. Share personal stories or experiences that highlight your commitment.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've supported or engaged with older individuals. Be ready to discuss how you handled challenges and what you learned from those experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Housing 21.
We think you need these skills to ace Resident Experience Coordinator - 12 Month Fixed Term Contract
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for working with older people and those with disabilities shine through. We want to see your enthusiasm for making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in care or support roles. We love seeing how your background aligns with the needs of our residents, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Housing 21.
How to prepare for a job interview at Housing 21
✨Know Your Audience
Before the interview, take some time to research Housing 21 and their commitment to supporting older people and those with disabilities. Understanding their values and mission will help you align your answers with what they’re looking for.
✨Showcase Relevant Experience
Be ready to discuss your experience working with older people or individuals with disabilities. Prepare specific examples of how you've made a positive impact in previous roles, as this will demonstrate your capability to fulfil the Resident Experience Coordinator position.
✨Prepare Questions
Interviews are a two-way street! Think of thoughtful questions to ask about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Highlight Your Flexibility
Since the role involves a shift pattern based on business needs, emphasise your flexibility and willingness to adapt. Share any past experiences where you successfully managed changing schedules or responsibilities, showcasing your ability to thrive in a dynamic environment.
