At a Glance
- Tasks: Create engaging activities for residents and promote community involvement.
- Company: Join a rapidly growing organisation focused on making a positive impact.
- Benefits: Enjoy flexible hours, holiday pay, health plans, and discounts.
- Other info: Great opportunities for training and career growth await you.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with older people and strong digital skills are essential.
Hours: 15 hours per week
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.
We’re growing quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
Within the role of Resident Experience Co-Ordinator you will ensure all residents receive a high quality and meaningful activities programme, to promote social inclusion for all residents and encourage fun and motivational activities which are specific to the scheme/village and are co-produced with residents. You will work with external stakeholders promoting community engagement within the service and encourage resident involvement and assist in the development of models and procedures for effective engagement.
What we’re looking for:
- A good knowledge of older people and the issues pertaining to them
- Experience of working with vulnerable people
- A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
- Experience of developing and delivering themed activities/events capable of engaging a diverse audience with diverse needs (desirable)
- Proven track record in delivering a creative and inclusive approach to older people’s wellness and activities (desirable)
- Experience in managing budgets (desirable)
Why us?
At Housing 21 we’re proud to be actively recognising the importance of our employees and rewarding them accordingly. You will receive:
- Holiday Pay
- Occupational Sick Pay
- Occupational Maternity Pay
- Health Cash Plan – certain terms will apply
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Car Lease Scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Training and development
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications is 5 May 2026, with interviews taking place on 7 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Resident Experience Coodinator employer: Housing 21
At Housing 21, we are dedicated to creating a supportive and inclusive work environment where our employees can thrive. As a Resident Experience Coordinator, you will not only have the opportunity to make a meaningful impact on the lives of older residents but also benefit from flexible working hours, comprehensive training, and a range of employee perks including health plans and discounts. Join us in our mission to enhance community engagement and promote social inclusion, all while enjoying a workplace that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Experience Coodinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. The more connections we make, the better our chances of landing that Resident Experience Coordinator role.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for making a difference shine through. We want to see how much you care about enhancing residents' lives.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their mission. We need to demonstrate that we’re not just a good fit, but the perfect match for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our mission to support residents.
We think you need these skills to ace Resident Experience Coodinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a positive difference shine through. We want to see how much you care about providing high-quality services and engaging with residents.
Tailor Your Experience:Make sure to highlight your experience working with older people and vulnerable individuals. We’re looking for specific examples that demonstrate your understanding of their needs and how you've made a difference in their lives.
Be Creative:Since the role involves developing themed activities, don’t hesitate to share any creative ideas or past experiences you've had in delivering engaging events. We love seeing innovative approaches that promote social inclusion!
Apply Through Our Website:Remember to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Housing 21
✨Know Your Audience
Before the interview, take some time to research the company and its mission. Understand their focus on providing high-quality services to residents. This will help you tailor your answers to show how your passion aligns with their goals.
✨Showcase Your Experience
Be ready to discuss your experience working with older people and vulnerable individuals. Prepare specific examples of activities or events you've developed that engaged diverse audiences. Highlight your creative approach to wellness and how it made a difference.
✨Demonstrate Digital Savvy
Since the role requires good digital skills, brush up on your knowledge of Microsoft products. Be prepared to discuss how you've used tools like Excel or PowerPoint in previous roles, especially in planning or reporting activities.
✨Engagement is Key
Think about how you can promote community engagement within the service. Prepare ideas on how to encourage resident involvement and co-produce activities with them. Showing initiative in this area will demonstrate your commitment to the role.
