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- Tasks: Provide expert HR guidance and support to managers on people matters.
- Company: Join the award-winning People and Culture team at Housing 21.
- Benefits: Enjoy flexible working, a supportive culture, and a nine-day fortnight.
- Why this job: Make a real impact in a people-centred organisation while developing your HR skills.
- Qualifications: Experience in HR advisory roles and strong knowledge of employment law required.
- Other info: Home-based role with occasional meetings in Birmingham and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking to recruit an experienced People Services Advisor to join our fabulous and award-winning People and Culture team here at Housing 21. In this role, you will be the go-to advisor for operational managers across your business area, providing high-quality guidance on all people matters, from complex employee relations to performance and absence management. You will be coaching and mentoring managers, building capability and confidence through workshops and one-to-one guidance. This role goes beyond operational HR - you will also have the chance to support and lead HR projects and initiatives, contribute to organisational change, and help improve processes and policies across your area. Working in close partnership with the People & Culture Business Partner for that area, you will also partner with managers and leaders, providing insights and guidance to influence decisions and drive positive outcomes for our employees, managers, and residents. You will also support engagement initiatives, using HR data and metrics to spot trends and recommend solutions. This fast-paced and varied role is perfect for an experienced HR professional who wants to combine operational expertise with strategic influence, making a real difference in a people-centred organisation. While the role is home-based, the successful candidate will be required to attend team meetings at our head office in Birmingham and visit our schemes as needed.
Responsibilities
- Provide high-quality guidance on all people matters to operational managers within your business area, including employee relations, performance, and absence management.
- Coach and mentor managers; build capability and confidence through workshops and one-to-one guidance.
- Lead and support HR projects and organisational change; contribute to process and policy improvements.
- Partner with the People & Culture Business Partner and managers/leaders to influence decisions and drive positive outcomes for employees, managers, and residents.
- Support engagement initiatives and use HR data and metrics to identify trends and recommend solutions.
- Attend team meetings at the head office in Birmingham as required and visit schemes as needed.
Qualifications
- Experience in a HR Generalist or Employee Relations role, at advisory level.
- Strong knowledge of employment law and ACAS Early Conciliation.
- Experience managing complex employee relations cases and high-risk situations.
- Confidence in using HR systems, data, and reporting tools.
- Experience in projects and organisational change is highly desirable.
Benefits
We offer flexible working, learning opportunities, and a friendly, supportive workplace culture. Benefits include Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay, and more. We also offer a nine-day fortnight, giving employees a three-day weekend every other week; further details will be discussed upon offer.
People Services Advisor - UK, Europe employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Advisor - UK, Europe
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work at Housing 21 or similar organisations. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of employment law and ACAS Early Conciliation. We want you to feel confident discussing complex employee relations cases, so practice articulating your experiences.
✨Tip Number 3
Show off your coaching skills! Think of examples where you've successfully mentored managers or led workshops. This will highlight your ability to build capability and confidence, which is key for the People Services Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fabulous People and Culture team!
We think you need these skills to ace People Services Advisor - UK, Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Services Advisor role. Highlight your experience in HR, especially in employee relations and coaching, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how you can make a difference at Housing 21. Be sure to mention any relevant projects or initiatives you've led that demonstrate your strategic influence.
Showcase Your Data Skills: Since the role involves using HR data and metrics, don’t forget to showcase your experience with data analysis in your application. We love candidates who can spot trends and recommend solutions based on data, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fabulous team!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on your knowledge of employment law and ACAS Early Conciliation. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you can handle complex employee relations cases.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored managers in the past. Think about specific situations where your guidance made a difference, as this role heavily involves building capability and confidence in others.
✨Be Project-Ready
Since the role involves leading HR projects and contributing to organisational change, come prepared with ideas or experiences related to process improvements. Highlight any past projects you've led or been part of, and be ready to discuss the outcomes.
✨Engagement is Key
Familiarise yourself with how to use HR data and metrics to spot trends. Be ready to discuss how you've used data in previous roles to recommend solutions or drive engagement initiatives, as this will demonstrate your strategic influence.
