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- Tasks: Support residents in independent living and engage with the local community.
- Company: Housing 21, a leader in retirement living schemes.
- Benefits: Flexible working, great benefits, and a supportive workplace culture.
- Other info: Inclusive employer with a focus on diversity and career development.
- Why this job: Make a real difference in the lives of older people and vulnerable groups.
- Qualifications: Strong communication skills and experience in social housing preferred.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 30 hours per week
Shift Pattern: Monday to Friday 8am-2pm
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
Responsibilities
- Provide a housing and support service to residents in Housing 21 Retirement Living schemes, with support from the Operations Manager.
- Support residents to enable independent living in their own homes, focusing on tenancy sustainment, wellbeing and community engagement.
- Ensure the building is safe and secure and engage with residents and the local community to address local issues.
Qualifications
- Excellent standard of reading, writing and numeracy.
- Experience of working in the social housing sector, particularly with a focus on older people (desirable).
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups (desirable), including dementia, drug & alcohol use and mental health.
- People Management, i.e. direct reports, contractors (desirable).
- CIH Level 3 or 4 (desirable).
Benefits
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Additional information
We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews. If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 17 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed; once sufficient applications have been received, please apply early to avoid disappointment.
Local Housing Manager - East Anglia, UK in Peacehaven employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager - East Anglia, UK in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older adults. Attend local events or join online forums to connect with potential colleagues and learn about opportunities that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for housing management roles. Think about your experiences and how they relate to supporting residents and community engagement. Practise your answers with a friend to boost your confidence!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've supported vulnerable groups in the past. This will demonstrate your commitment to resident wellbeing and independent living.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates on our exciting national development programme for older people's housing.
We think you need these skills to ace Local Housing Manager - East Anglia, UK in Peacehaven
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in social housing and working with older people. We want to see how your skills align with the role of Local Housing Manager, so don’t hold back!
Showcase Your Communication Skills: Since this is a customer-facing role, it’s crucial to demonstrate your excellent reading, writing, and numeracy skills. Use clear and concise language in your application to reflect your ability to communicate effectively with residents and the community.
Highlight Relevant Experience: If you’ve got experience dealing with vulnerable groups or knowledge about issues like dementia or mental health, make sure to mention it! We value this experience highly and it can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Housing 21
✨Know Your Community
Familiarise yourself with the local community and its needs. Research any recent issues or initiatives that affect older residents in East Anglia. This will show your genuine interest in the role and help you engage effectively during the interview.
✨Highlight Relevant Experience
Be ready to discuss your experience in the social housing sector, especially if you've worked with older people or vulnerable groups. Prepare specific examples of how you've supported residents in maintaining their independence and wellbeing.
✨Demonstrate People Skills
As a Local Housing Manager, you'll be interacting with residents and the community regularly. Share examples of how you've successfully managed relationships, resolved conflicts, or facilitated discussions among diverse groups. This will showcase your people management skills.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their approach to community engagement or how they support staff development. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.