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- Tasks: Support residents in independent living and engage with the local community.
- Company: Housing 21, dedicated to enhancing the lives of older people.
- Benefits: Flexible working, great discounts, volunteer days, and a supportive culture.
- Other info: Join a diverse team with exciting growth opportunities in older people's housing.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and experience in social housing preferred.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 30 hours per week
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for:
- Excellent standard of reading, writing and numeracy
- Experience of working in the social housing sector, particularly with a focus on older people (desirable)
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
- People Management, i.e. direct reports, contractors (desirable)
- CIH Level 3 or 4 (desirable)
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21. We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile. Closing date for applications 10 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Local Housing Manager - East Anglia, UK in London employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager - East Anglia, UK in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older folks. Attend local events or join online forums to get your name out there and learn about opportunities that might not be advertised.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express your commitment to supporting residents and improving their lives. Share personal stories or experiences that highlight your dedication to the community and the role.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Local Housing Manager and how you'd handle them. This will show your problem-solving skills and understanding of the challenges in the social housing sector.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Housing 21. Don’t wait until the last minute; apply early to avoid missing out!
We think you need these skills to ace Local Housing Manager - East Anglia, UK in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older people shine through. We want to see that you genuinely care about making a difference in their lives and how you can contribute to our community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the social housing sector or working with vulnerable groups. We’re looking for specific examples that demonstrate your understanding of the challenges faced by older people.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Housing 21.
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on the key issues faced by older people, especially around topics like dementia and mental health. Being able to discuss these topics knowledgeably will show that you understand the challenges residents face and that you're genuinely interested in their wellbeing.
✨Showcase Your People Skills
As a Local Housing Manager, you'll be engaging with residents and the community regularly. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to foster a positive environment for residents.
✨Highlight Your Experience
If you have experience in the social housing sector, particularly with older people, make sure to highlight this during your interview. Share specific instances where you've made a difference in someone's life or improved a service, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows that you're not just interested in the job, but also in how you can contribute to the team and the community. It’s a great way to demonstrate your commitment to delivering the best service possible.