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- Tasks: Manage day-to-day care services and create personalised care plans for residents.
- Company: Supportive care organisation focused on high-quality resident care.
- Benefits: Flexible working, great benefits, and a three-day weekend every other week.
- Other info: Join a friendly team dedicated to providing excellent care and support.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Experience in care management and understanding of regulatory standards required.
The predicted salary is between 30000 - 40000 £ per year.
Hours: xx hours per week
Shift Pattern: As Assistant Care Manager, you will manage the day-to-day delivery of care services within a designated Extra Care scheme. You will ensure residents receive safe, high-quality care tailored to their individual needs, enabling them to live well with dignity and autonomy. You will create and regularly review personalised care plans with new and existing residents, their families, stakeholders and carers, ensuring they meet the needs of each resident and comply with regulatory requirements and standards. Overseeing the scheduling of rotas, providing adequate and efficient resourcing for all shifts with a focus on value for money. You’ll be data-driven, monitoring the performance and quality of care services, identifying and managing risks effectively. Customer service skills are a must, as first point of contact for our residents, families and partner agencies; you will ensure residents feel heard, supported and trust that any requirements are addressed as a priority.
What we’re looking for
- Proven management/supervisory experience in care services
- Strong understanding of care planning and safeguarding
- Strong understanding of regulatory requirements, including CQC standards
- Experience of managing and scheduling staff rotas
- Excellent organisation and problem solving skills
- Level 4 Lead Practitioner in Adult Care or equivalent or willing to work towards if not held
Why us?
We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.
Closing date for applications xxxxxxx, with interviews taking place xxxxxx.
Assistant Care Manager - London, UK employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Care Manager - London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values and needs. Practise answering common questions, especially around care planning and regulatory standards, so you can showcase your expertise.
✨Tip Number 3
Showcase your customer service skills! During interviews, share examples of how you've made residents feel heard and supported. This is key in care roles, and demonstrating your commitment to quality service will set you apart.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Assistant Care Manager - London, UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in care management. We want to see how your skills align with the role of Assistant Care Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Customer Service Skills: As the first point of contact for residents and families, it’s crucial to demonstrate your customer service abilities. Share examples of how you've effectively communicated and supported individuals in previous roles – we love to see that!
Highlight Your Regulatory Knowledge: Since understanding regulatory requirements is key for this role, make sure to mention any experience you have with CQC standards or similar regulations. We’re looking for someone who can ensure compliance while delivering high-quality care.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Housing 21
✨Know Your Care Standards
Make sure you brush up on the regulatory requirements and CQC standards before your interview. Being able to discuss these confidently will show that you understand the importance of compliance in care services.
✨Showcase Your Management Skills
Prepare examples from your past experience where you've successfully managed staff rotas or handled challenging situations. Highlighting your problem-solving skills and ability to lead a team will resonate well with the interviewers.
✨Personalised Care Plans Matter
Be ready to talk about how you approach creating and reviewing personalised care plans. Discussing your methods for ensuring that care is tailored to individual needs will demonstrate your commitment to high-quality service.
✨Customer Service is Key
As the first point of contact, your customer service skills are crucial. Prepare to share instances where you've effectively communicated with residents and their families, ensuring they felt heard and supported.