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- Tasks: Support residents in independent living and engage with the local community.
- Company: Housing 21, dedicated to providing quality housing for older people.
- Benefits: Flexible working, great discounts, volunteer days, and comprehensive support.
- Why this job: Make a real difference in the lives of older people while developing your skills.
- Qualifications: Strong communication skills and experience in social housing preferred.
- Other info: Join a diverse team committed to inclusivity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Hours: 26 hours per week
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for
- Excellent standard of reading, writing and numeracy
- Experience of working in the social housing sector, particularly with a focus on older people (desirable)
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
- People Management, i.e. direct reports, contractors (desirable)
- CIH Level 3 or 4 (desirable)
- In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
Development and opportunities
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Inclusive workplace
We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
Application details
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 28 September 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
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Local Housing Manager - Warminster, Wiltshire employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager - Warminster, Wiltshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community. You never know who might have a lead on the Local Housing Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions related to social housing and older people's needs. We recommend practising your responses with a friend to boost your confidence and ensure you shine during the interview.
✨Tip Number 3
Show your passion for supporting residents! During interviews, share specific examples of how you've made a difference in previous roles. This will demonstrate your commitment to resident wellbeing and tenancy sustainment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Local Housing Manager - Warminster, Wiltshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older people shine through. We want to see that you genuinely care about making a difference in their lives and have a can-do attitude.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the social housing sector or working with vulnerable groups. We’re looking for specific examples that demonstrate your understanding of the challenges faced by older people.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Housing 21.
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Local Housing Manager. Understand the challenges faced by older people and vulnerable groups, especially in areas like dementia and mental health. This knowledge will help you demonstrate your commitment to supporting residents effectively.
✨Showcase Your People Skills
Since this role involves engaging with residents and the local community, be ready to share examples of how you've successfully managed relationships in previous roles. Highlight any experience you have in people management or working with diverse groups, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to resident wellbeing and community engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Emphasise Your Can-Do Attitude
The job description mentions a 'can-do approach'—make sure to convey your positive attitude throughout the interview. Share stories that illustrate your problem-solving skills and willingness to go the extra mile for residents and the community.
