At a Glance
- Tasks: Manage day-to-day care services and create personalised care plans for residents.
- Company: A rapidly growing organisation focused on high-quality care and social purpose.
- Benefits: Flexible working, great benefits, and opportunities for learning and development.
- Other info: Enjoy a nine-day fortnight for a better work-life balance.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in care management and understanding of care planning and regulations.
Hours: 35 hours per week
Shift Pattern: 7am – 7pm, 7 days a week
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.
We’re growing quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
As Assistant Care Manager, you will manage the day to day delivery of care services within a designated Extra Care scheme, ensuring residents receive safe, high quality care tailored to their individual needs, enabling them to live well with dignity and autonomy.
You will create and regularly review personalised care plans with new and existing residents, their families, stakeholders and carers, ensuring they meet the needs of each resident and comply with regulatory requirements and standards. Overseeing the scheduling of rotas, providing adequate and efficient resourcing for all shifts with a focus on value for money. You’ll be data driven, monitoring the performance and quality of care services, identifying and managing risks effectively.
Customer service skills are a must, as first point of contact for our residents, families and partner agencies, you will ensure residents feel heard, supported and trust that any requirements are addressed as a priority.
What we’re looking for:
- Proven management/ supervisory experience in care services
- Strong understanding of care planning and safeguarding
- Strong understanding of regulatory requirements, including CQC standards
- Experience of managing and scheduling staff rotas
- Excellent organisation and problem solving skills
- Level 4 Lead Practitioner in Adult Care or equivalent or willing to work towards if not held
Why us?
We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications: 10 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Assistant Care Manager - 12 Month FTC in Kesgrave employer: Housing 21
Join us as an Assistant Care Manager and be part of a dynamic team dedicated to making a meaningful impact in the lives of our residents. We pride ourselves on fostering a supportive work culture that prioritises employee well-being, offering flexible working arrangements, comprehensive benefits, and ample opportunities for professional growth. With our commitment to high-quality care and a strong social purpose, you will find a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Care Manager - 12 Month FTC in Kesgrave
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care management. Think about your experiences and how they align with the role. We want you to shine and show how passionate you are about making a difference!
✨Tip Number 3
Showcase your skills! Bring along examples of care plans you've created or any data-driven results from your previous roles. This will help demonstrate your expertise and commitment to high-quality care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to provide exceptional care.
We think you need these skills to ace Assistant Care Manager - 12 Month FTC in Kesgrave
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a positive difference shine through. We want to see how much you care about providing high-quality services and supporting residents in living well.
Tailor Your Experience:Make sure to highlight your relevant management or supervisory experience in care services. We’re looking for superstars who understand care planning and safeguarding, so be specific about your skills and achievements.
Be Data-Driven:Since the role involves monitoring performance and quality of care services, mention any experience you have with data analysis or risk management. Show us how you can use data to improve care delivery!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to meet you!
How to prepare for a job interview at Housing 21
✨Know Your Care Standards
Make sure you brush up on the regulatory requirements and CQC standards before your interview. Being able to discuss these confidently will show that you understand the importance of high-quality care and are ready to uphold these standards in your role.
✨Showcase Your Management Skills
Prepare examples from your past experience where you've successfully managed staff rotas or led a team in a care setting. Highlighting your proven management skills will demonstrate that you're capable of overseeing the day-to-day delivery of care services effectively.
✨Personalised Care Plans Matter
Be ready to talk about how you would approach creating and reviewing personalised care plans. Discussing your understanding of individual needs and how you would involve residents and their families in the process will show your commitment to person-centred care.
✨Customer Service is Key
As the first point of contact for residents and families, excellent customer service skills are essential. Prepare to share examples of how you've ensured clients feel heard and supported in previous roles, as this will highlight your ability to build trust and rapport.
