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- Tasks: Manage housing services, ensuring properties are safe and meet residents' needs.
- Company: A rapidly growing organisation focused on social impact and resident care.
- Benefits: Flexible working, great benefits, and opportunities for learning and development.
- Other info: Join a passionate team dedicated to improving residents' quality of life.
- Why this job: Make a real difference in people's lives while managing a supportive community.
- Qualifications: Proven experience in housing management and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: xx hours per week
Shift Pattern: Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here. We’re growing quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
As Housing Manager, you will manage the day to day delivery of housing management services within a designated Extra Care scheme. Ensuring properties are safe, well‑maintained and meet the needs and wants of our residents, enabling them to live well with dignity and autonomy. You will oversee the upkeep and maintenance of all properties within the scheme, ensuring they not only provide a high standard of living for our residents, but are 100% compliant with regulations. Responsible for scheduling repairs and managing contractor relationships, focussing on high standards and value for money.
Customer service skills are a must, you will ensure residents feel heard and trust that any housing related concerns are addressed as a priority. You will welcome new residents to the scheme encouraging engagement with activities and events.
Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you!
What we’re looking for:
- Proven housing management experience
- Strong understanding of health
Housing Manager - North East, UK employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager - North East, UK
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to provide high-quality services and think about how your experience aligns with that. We want to see your passion for making a difference shine through!
✨Tip Number 3
Showcase your customer service skills during interviews. Share examples of how you've made residents feel heard and valued in previous roles. This is key for a Housing Manager, so let us see how you can bring that to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to improve lives.
We think you need these skills to ace Housing Manager - North East, UK
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for making a positive difference in your application. We want to see that you genuinely care about people and are excited about the opportunity to provide high-quality services.
Highlight Relevant Experience: When detailing your experience, focus on your proven housing management skills. We’re looking for specific examples that demonstrate your ability to manage properties and ensure they meet residents' needs.
Customer Service is Key: Don’t forget to showcase your customer service skills! We want to know how you’ve made residents feel heard and valued in your previous roles. This is crucial for us as we prioritise resident satisfaction.
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on your housing management knowledge. Understand the key responsibilities of the role, especially around compliance and maintenance. Familiarise yourself with the specific needs of Extra Care schemes and how they differ from standard housing.
✨Show Your Passion
This role is all about making a positive difference in people's lives. Be ready to share examples of how you've gone above and beyond for residents in previous roles. Let your passion for customer service shine through during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's values, future plans, and how they support their staff. This shows you're genuinely interested and helps you assess if it's the right fit for you.
✨Demonstrate Team Spirit
As a Housing Manager, you'll be working closely with contractors and other team members. Share experiences that highlight your teamwork skills and how you’ve successfully managed relationships in the past. This will show you can foster a collaborative environment.