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- Tasks: Manage housing services, ensuring properties are safe and well-maintained for residents.
- Company: A rapidly growing organisation focused on making a positive difference in people's lives.
- Benefits: Flexible working, great benefits, and opportunities for learning and development.
- Other info: Join a team that values residents and is committed to continuous improvement.
- Why this job: Make a real impact in the community while helping residents live with dignity and autonomy.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 35000 - 45000 £ per year.
Hours: xx hours per week
Shift Pattern: Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here. We’re growing quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
As Housing Manager, you will manage the day to day delivery of housing management services within a designated Extra Care scheme. Ensuring properties are safe, well-maintained and meet the needs and wants of our residents, enabling them to live well with dignity and autonomy. You will oversee the upkeep and maintenance of all properties within the scheme, ensuring they not only provide a high standard of living for our residents, but are 100% compliant with regulations. Responsible for scheduling repairs and managing contractor relationships, focussing on high standards and value for money. Customer service skills are a must, you will ensure residents feel heard and trust that any housing related concerns are addressed as a priority. You will welcome new residents to the scheme encouraging engagement with activities and events.
What we’re looking for:
- Proven housing management experience
- Strong understanding of health & safety and RoSH Regulations
- Experience of managing and scheduling property maintenance
- Excellent organisational skills
Housing Manager - London, UK employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager - London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to provide high-quality services and think about how your experience aligns with that. We want to see your passion for making a difference shine through!
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've addressed tenant concerns or improved resident engagement in previous roles. This will demonstrate that you truly care about people, just like we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a positive impact in the community.
We think you need these skills to ace Housing Manager - London, UK
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for providing high-quality services and making a positive difference in your application. We want to see that you genuinely care about people and their needs.
Highlight Relevant Experience: When detailing your experience, focus on your proven housing management skills and any relevant knowledge of health & safety regulations. We’re looking for candidates who can demonstrate their ability to manage properties effectively.
Emphasise Customer Service Skills: Since customer service is key in this role, be sure to highlight any experiences where you've successfully addressed concerns or built trust with residents. Show us how you’ve made a difference in previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team.
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on housing management principles, especially around health & safety and RoSH regulations. Being able to discuss these topics confidently will show that you’re serious about the role and understand the responsibilities that come with it.
✨Showcase Your People Skills
Since customer service is key in this role, prepare examples of how you've successfully managed resident concerns in the past. Think about times when you’ve gone above and beyond to ensure residents felt heard and valued.
✨Demonstrate Organisational Skills
Be ready to talk about your experience with scheduling repairs and managing contractor relationships. Highlight specific tools or methods you use to keep everything running smoothly, as this will illustrate your ability to maintain high standards.
✨Engagement is Key
Think about how you would encourage new residents to engage with activities and events. Prepare some ideas or initiatives you could implement to foster a sense of community within the scheme, showing that you care about their well-being.