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- Tasks: Support residents in living independently and enhance their wellbeing.
- Company: Housing 21, dedicated to improving lives for older people.
- Benefits: Flexible working, great discounts, volunteer days, and generous leave policies.
- Why this job: Make a real difference in the lives of older residents and engage with the community.
- Qualifications: Strong communication skills and experience in social housing preferred.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer‑facing role provides a professional, high‑quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community.
Key Responsibilities
- The role is diverse, and no two days are the same.
- Support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing.
- Ensure the building is safe and secure.
- Engage actively with residents and the local community.
- Assist residents to reach consensus about local issues affecting their homes.
Key Qualifications
- Excellent standard of reading, writing and numeracy.
- Experience of working in the social housing sector, particularly with a focus on older people (desirable).
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable).
- People Management, i.e. direct reports, contractors (desirable).
- CIH Level 3 or 4 (desirable).
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can‑do approach with a customer focused attitude, we would love to hear from you.
Benefits
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
Why Join Us
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Local Housing Manager - Crewe, Cheshire employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager - Crewe, Cheshire
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older folks. Attend local events or join online forums to connect with others and get your name out there.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for helping others shine through. Share stories that highlight your experience with vulnerable groups and how you've made a difference in their lives.
✨Tip Number 3
Research is key! Familiarise yourself with Housing 21’s values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Housing 21 and making a positive impact.
We think you need these skills to ace Local Housing Manager - Crewe, Cheshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Local Housing Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: If you've worked in social housing or have experience with older people, make it shine! Share specific examples that demonstrate your skills and how they relate to supporting residents and managing relationships.
Be Personable: Since this is a customer-facing role, let your personality come through in your writing. We want to see your passion for helping others and your commitment to creating a positive community atmosphere.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Housing 21
✨Know Your Community
Before the interview, take some time to research the local community in Crewe. Understand the demographics, key issues, and any recent developments. This will help you demonstrate your commitment to engaging with residents and addressing their needs.
✨Showcase Your Experience
Be ready to discuss your previous experience in the social housing sector, especially if you've worked with older people or vulnerable groups. Prepare specific examples that highlight your skills in tenancy sustainment and resident wellbeing.
✨Demonstrate Empathy and Understanding
In this role, empathy is key. Think of scenarios where you've had to support individuals facing challenges, such as mental health issues or dementia. Share these experiences during the interview to show your ability to connect with residents on a personal level.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask the interviewer about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to the team and the residents' lives.