At a Glance
- Tasks: Lead and manage contracts to ensure quality services and compliance.
- Company: Join Housing 21, a top-rated employer with a strong social purpose.
- Benefits: Enjoy flexible working, great discounts, and a supportive culture.
- Other info: Work from home with a nine-day fortnight for better work-life balance.
- Why this job: Make a real difference while developing your career in contract management.
- Qualifications: Experience in contract management and strong problem-solving skills required.
Hours: Full time - 35 hours per week/ 70 hours over two weeks (nine-day fortnight)
The role involves ensuring our centrally managed contracts deliver high-quality services, value for money, and full compliance with legislative and regulatory requirements. You will lead the management, planning, and delivery of a diverse portfolio of contracts, driving best practice in contract management and continuous service improvement. Working closely with procurement colleagues, you will act as the contract lead for tendering activities and support the successful delivery of strategic contracts across the organisation.
You will:
- Lead the effective management and performance of centrally managed contracts.
- Ensure contracts deliver quality services, value for money, and compliance with relevant legislation.
- Work in partnership with procurement teams to support tendering and contract award processes.
- Monitor contractor performance and identify opportunities for continuous improvement.
- Ensure adherence to organisational governance requirements, including Health & Safety and GDPR obligations.
- Build strong relationships with internal stakeholders to maximise contract value and service delivery outcomes.
This is an excellent opportunity for an experienced contract management professional who can influence stakeholders, drive performance, and ensure high standards of compliance and service delivery. While the role is home based, the successful candidate will be required to attend meetings including team meetings at our head office in Birmingham as required.
What we’re looking for
The essential requirements for the role include:
- A professional knowledge and/or experience of contract management.
- Demonstrable experience and proven track record of effective supplier and contract management.
- Experience of working together with external suppliers to solve problems.
- Ability to conduct independent investigations, to spot and highlight areas of concern, then recommending and delivering solutions.
- Information gathering, reporting and monitoring systems.
- Financial management and budgetary control techniques.
- Knowledge and understanding of software including supplier portals and systems.
- Experience of managing contract management processes i.e., from contract award to regular review, data analysis through individual contract lifecycle.
- Experience of developing, managing, and monitoring projects.
- Proven experience in developing and implementing strategy.
- Educated to degree level or relevant experience.
Why us?
We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week.
An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.
Closing date for applications: 23 June 2026
Stage 1 Interviews via Microsoft Teams: w/c 29th June.
Stage 2 Interviews at Tricorn House: Wednesday 8th July 2026
Due to the nature of this role, this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
If you think you’re ready for a new challenge and able to make a difference, then come and join us.
Contracts Manager employer: Housing 21
At Housing 21, we are dedicated to fostering a supportive and flexible work environment that empowers our employees to excel in their roles. With a strong commitment to employee development, we offer a range of benefits including a nine-day fortnight, generous leave policies, and opportunities for continuous learning, all while making a meaningful impact in the community. Join us in Birmingham, where you can be part of an organisation recognised as one of the UK's best places to work, and help us deliver high-quality services that truly make a difference.
