At a Glance
- Tasks: Manage housing services, ensuring properties are safe and meet residents' needs.
- Company: A rapidly growing organisation focused on high-quality services and resident care.
- Benefits: Flexible working, learning opportunities, and a great benefits package including a three-day weekend.
- Other info: Join us to grow your career in a dynamic environment with big ambitions.
- Why this job: Make a real difference in people's lives while enjoying a supportive workplace culture.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing quickly and constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.
As Housing Manager, you will manage the day‑to‑day delivery of housing management services within a designated Extra Care scheme, ensuring properties are safe, well‑maintained and meet the needs and wants of our residents, enabling them to live well with dignity and autonomy.
Responsibilities
- You will oversee the upkeep and maintenance of all properties within the scheme, ensuring they not only provide a high standard of living for our residents but are 100% compliant with regulations.
- You will be responsible for scheduling repairs and managing contractor relationships, focusing on high standards and value for money.
- Customer service skills are a must; you will ensure residents feel heard and trust that any housing‑related concerns are addressed as a priority.
- You will welcome new residents to the scheme and encourage engagement with activities and events.
Qualifications
- Proven housing management experience
- Strong understanding of health & safety and RoSH regulations
- Experience of managing and scheduling property maintenance
- Excellent organisational skills, including tenancy management
- Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4 or willingness to work towards it if not held
Benefits and Working Arrangements
We support our employees through flexible working, learning new skills and a friendly, supportive workplace culture. We offer a benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay and Occupational Maternity Pay. We also offer a nine‑day fortnight, providing employees with the opportunity to work across nine days and enjoy a three‑day weekend every other week.
Job offers will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references and induction training.
Housing Manager - London, UK in City of Westminster employer: Housing 21
As a Housing Manager in London, you'll be part of a dynamic team dedicated to enhancing the lives of our residents through high-quality housing services. We pride ourselves on a supportive work culture that values flexibility, continuous learning, and employee well-being, offering unique benefits like a nine-day fortnight and various discounts. Join us to make a meaningful impact while enjoying opportunities for personal and professional growth in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager - London, UK in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to provide high-quality services and think about how your experience aligns with that. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your customer service skills during interviews. Be ready to share examples of how you've handled resident concerns in the past. Remember, it's all about making residents feel heard and valued!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who are genuinely interested in joining our team and contributing to our mission of putting residents at the heart of what we do.
We think you need these skills to ace Housing Manager - London, UK in City of Westminster
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for making a positive difference shine through in your application. We want to see how much you care about providing high-quality services and supporting our residents.
Tailor Your CV:Make sure your CV highlights your relevant experience in housing management and customer service. We’re looking for superstars, so don’t be shy about showcasing your skills and achievements!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you articulate why you’d be a great fit for the Housing Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on housing management principles, especially around health & safety and RoSH regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your People Skills
As a Housing Manager, you'll be dealing with residents daily. Prepare examples of how you've successfully managed customer service situations in the past. Highlight your ability to listen, empathise, and resolve issues effectively – this is key to making residents feel valued.
✨Demonstrate Organisational Skills
Be ready to talk about your experience with scheduling repairs and managing contractors. Bring specific examples of how you've maintained high standards and ensured compliance in previous roles. This will illustrate your organisational prowess and attention to detail.
✨Engage with Their Vision
Research the company’s values and ambitions. During the interview, express your enthusiasm for their mission to improve residents' lives. Show that you’re not just looking for a job, but that you genuinely want to contribute to their goals and culture.
