At a Glance
- Tasks: Lead the catering team to create exceptional dining experiences for residents and visitors.
- Company: Join Housing 21, a community-focused organisation dedicated to enhancing the lives of older people.
- Benefits: Enjoy flexible working, discounts, volunteer days, and generous leave policies.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of older people while developing your culinary skills.
- Qualifications: Knowledge of food safety, nutrition, and customer service is essential.
The predicted salary is between 25925 - 31687 £ per year.
We are currently looking to recruit a Catering Manager/Chef to join our St Crispin team here at Housing 21. As Catering Manager/Chef, you will oversee the day-to-day running of the Village's catering and hospitality services, ensuring high standards of food quality, customer service, and operational performance.
You will help create an exceptional dining experience for residents and visitors while contributing to the wellbeing and independence of older people living within our community. You'll lead and support a dedicated team of catering, bar, hospitality staff and volunteers, fostering a positive, customer-focused culture and driving continuous improvements across the service.
Alongside delivering nutritious, high-quality meals, you'll ensure full compliance with food safety, health and safety, and financial procedures, helping to maintain a safe, welcoming and enjoyable environment for all.
The essential requirements for the role include:
- Sound knowledge of food hygiene legislation, food safety management systems and health and safety requirements
- Understanding of nutritional requirements, specialist diets, allergens and menu planning for older people
- Knowledge of stock control budgeting, food costings and financial management within a catering environment
- Understanding of customer service principles and delivering high-quality hospitality experiences
- Ability to build positive relationships with residents, colleagues, volunteers and external stakeholders
- Level 2 Food Safety and Hygiene, Level 3 Food Safety and Hygiene Certificate (or willingness to achieve within a specified timeframe)
We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
Benefits include Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
An offer of employment will be subject to the satisfactory completion of an enhanced/basic disclosure check, satisfactory references, and induction training.
Catering Manager/Chef employer: Housing 21
At Housing 21, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. As a Building Surveyor, you will benefit from flexible working arrangements, a nine-day fortnight, and a comprehensive benefits package, all while contributing to a meaningful mission that prioritises social impact. Join us in a role that not only offers professional growth but also the chance to make a real difference in the communities of Lancashire and West Yorkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager/Chef
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Housing 21. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Housing 21
Don't be shy about reaching out to Housing 21 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager/Chef
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Housing 21 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Housing 21
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
