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For Companies At a Glance
- Tasks: Support residents with daily tasks and enhance their quality of life.
- Company: Join Housing 21, a caring organisation that values its employees.
- Benefits: Enjoy competitive pay, holiday pay, health cash plan, and career development.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: No experience needed; just bring kindness and a positive attitude.
- Other info: Flexible hours, full training provided, and opportunities for career progression.
The vacancy
Hours: Zero hour contract
Are you looking for a career that\’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?
Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you\’ve made real a difference to someone\’s life?
If this sounds like you – we\’ve got the perfect match!
As a Care Worker with Housing 21 you\’ll be part of a friendly, supportive team as you work together to support our residents. Once you\’re at work that\’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.
Working with familiar residents and colleagues every day, you\’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.
Our Care Workers:
• Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy – support and training to progress into management
Is it for me?
You don\’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.
All you need is:
• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure
About the role
Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.
The benefits
At Housing 21 we\’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including:
• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing Date for applications is 28 September 2025.
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK\’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn\’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you\’re ready for a new challenge and able to make a difference, then come and join us!
Benefits
Blue Light
Card
Discounted retail, leisure and hospitality
Holiday trade
scheme
Funded health
cash plan
Occupational maternity pay / paternity pay
Pension
contributions
Occupational sick pay
Lifestyle discounts
Car salary sacrifice and leasing scheme
Learning and development opportunities
Care Worker Zero employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker Zero
✨Tip Number 1
Get to know the company culture! Before your interview, check out Housing 21's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a Care Worker, you'll be interacting with residents daily. Try role-playing common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Be ready to share your experiences! Even if you haven't worked in care before, think about times you've helped others. Whether it's caring for a relative or volunteering, these stories can highlight your kindness and reliability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Housing 21 family. Don’t wait too long; apply early to avoid missing out!
We think you need these skills to ace Care Worker Zero
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your kindness and enthusiasm for helping others.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experiences align with what we're looking for. Whether it's caring for a friend or helping out in your community, share those stories!
Keep It Clear and Concise: We appreciate a straightforward approach. Use clear language and keep your sentences short and to the point. This helps us understand your skills and motivations quickly!
Apply Early: Don’t wait until the last minute to submit your application! We might close the advert early if we get enough applications, so get yours in through our website as soon as you can.
How to prepare for a job interview at Housing 21
✨Show Your Caring Side
As a Care Worker, your ability to connect with people is crucial. During the interview, share personal stories that highlight your kindness and empathy. Whether it’s caring for a family member or helping a neighbour, these experiences can demonstrate your suitability for the role.
✨Communicate Clearly
Good communication skills are essential in this job. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about how you would handle specific situations with residents, ensuring you showcase your verbal and written English skills.
✨Demonstrate Flexibility and Reliability
The role requires a commitment to being flexible and reliable. Be ready to discuss how you’ve managed your time effectively in previous roles or situations. Highlight any experiences where you had to adapt quickly to changing circumstances, as this will resonate well with the interviewers.
✨Express Your Desire to Learn
Housing 21 values ongoing training and development. Make sure to express your enthusiasm for furthering your skills and qualifications. Mention any relevant training you’re willing to undertake, and show that you’re keen to progress within the Extra Care Academy.
