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- Tasks: Support residents with daily tasks and provide personal care in a friendly environment.
- Company: Housing 21, a supportive team dedicated to enhancing residents' lives.
- Benefits: Earn £12.96 per hour, enjoy holiday pay, sick pay, and access to health plans.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: No experience needed; just bring kindness and a positive attitude.
- Other info: Opportunities for training and career progression through our Extra Care Academy.
Hours: 16 per week
Shift Pattern: 07.00 – 14.00 and 14.00 – 22.00
Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?
Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you’ve made real a difference to someone’s life?
If this sounds like you – we’ve got the perfect match!
As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.
Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.
Our Care Workers
- Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)
- Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
- Will be supported to achieve relevant qualifications
- Can join our Extra Care Academy – support and training to progress into management
Is it for me?
You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.
All you need is
- To be kind and friendly
- Good written and verbal English communication skills
- Commitment to undertake necessary further training
- A genuine desire to help people
- Reliability and flexibility
- The ability to use your initiative
- To remain calm under pressure
About the role
Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
- Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
- Making meals, drinks and snacks where necessary.
- Encouraging and enabling residents to follow agreed care plans.
- Assisting residents with getting up in the morning, providing personal care including washing/bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
- Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including:
- Holiday Pay
- Occupational Sick Pay
- Occupational Maternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Car Lease Scheme
- Cycle to Work Scheme
- Uniform provided
- Employee Assistance Programme
- 50p hourly enhancement for all Level 2
- Training and development to fulfil your career aspirations
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing Date for applications 20 January 2026
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
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Care Worker - Sunderland, Tyne and Wear employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker - Sunderland, Tyne and Wear
✨Tip Number 1
Get to know the company culture! Before your interview, check out Housing 21's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their Extra Care family.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your life where you've made a difference for someone. Whether it’s helping a neighbour or caring for a friend, these stories will showcase your kindness and reliability during the interview.
✨Tip Number 3
Be ready to discuss your flexibility! The shift pattern is between 07.00 - 22.00, so be prepared to talk about how you can adapt to different schedules. Showing that you're reliable and can handle various situations will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Care Worker - Sunderland, Tyne and Wear
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about caring for others.
Highlight Relevant Skills: Even if you don’t have formal experience, think about times you've helped friends or family. Mention those moments in your application to show us you’ve got the right attitude and skills for the role!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so get to the point while still being friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Housing 21
✨Know Your Why
Before heading into the interview, take a moment to reflect on why you want to be a Care Worker. Think about your experiences caring for others, whether it's family or friends, and how that has shaped your desire to help residents live their best lives. This personal touch will resonate with the interviewers.
✨Showcase Your People Skills
As a Care Worker, being a people person is key. During the interview, share specific examples of how you've built relationships in past roles or situations. Whether it’s a story about helping a neighbour or connecting with someone in need, these anecdotes will highlight your friendly and approachable nature.
✨Demonstrate Flexibility and Reliability
The role requires reliability and flexibility, so be prepared to discuss how you manage your time and adapt to changing situations. Share instances where you've had to think on your feet or adjust your plans to meet someone else's needs. This will show that you're ready for the dynamic environment of care work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Extra Care Academy or how the team supports each other. This shows your genuine interest in the role and your commitment to growing within the company.
