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For Companies At a Glance
- Tasks: Support residents with daily tasks and personal care in a friendly environment.
- Company: Join Housing 21, a top-rated care provider dedicated to making a difference.
- Benefits: Enjoy flexible hours, holiday pay, health cash plan, and career development opportunities.
- Why this job: Make a real impact on people's lives while building strong relationships in a supportive team.
- Qualifications: No experience needed; just bring kindness, good communication skills, and a desire to help.
- Other info: Potential for career progression through our Extra Care Academy, leading to management roles.
The vacancy
Apply below after reading through all the details and supporting information regarding this job opportunity.
Hours: Zero hours Contract
Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?
Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you’ve made real a difference to someone’s life?
If this sounds like you – we’ve got the perfect match!
As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.
Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.
Our Care Workers:
• Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy – support and training to progress into management
Is it for me?
You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.
All you need is:
• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure
About the role
Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including:
• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing Date for applications 31 August 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us
Care Worker employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker
✨Tip Number 1
Show your passion for helping others during the interview. Share personal stories or experiences where you've made a difference in someone's life, even if it's informal, like helping a neighbour or caring for a family member.
✨Tip Number 2
Familiarise yourself with the values and mission of Housing 21. Understanding their commitment to high standards of care will help you align your answers with what they are looking for in a Care Worker.
✨Tip Number 3
Demonstrate your communication skills by engaging with everyone you meet during the application process. Whether it’s the receptionist or the interviewer, being friendly and approachable can leave a lasting impression.
✨Tip Number 4
Be prepared to discuss your flexibility and reliability. Since the role requires a commitment to support residents, showcasing your ability to adapt and be dependable will make you a strong candidate.
We think you need these skills to ace Care Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Care Worker. Familiarise yourself with the tasks involved and the qualities Housing 21 is looking for in candidates.
Tailor Your CV: Highlight relevant experiences that showcase your caring nature and interpersonal skills. Even if you lack formal experience, include any informal caregiving roles or situations where you've demonstrated kindness and reliability.
Craft a Compelling Cover Letter: Use your cover letter to express your genuine desire to help others and your commitment to the role. Share personal anecdotes that illustrate your ability to connect with people and your enthusiasm for making a difference in their lives.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in a care role.
How to prepare for a job interview at Housing 21
✨Show Your Kindness
As a Care Worker, your ability to be kind and friendly is crucial. During the interview, share personal stories that highlight your compassionate nature, whether it's caring for a family member or helping a neighbour. This will demonstrate your suitability for the role.
✨Communicate Clearly
Good communication skills are essential in this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you would communicate with residents and colleagues effectively.
✨Demonstrate Reliability and Flexibility
Employers value reliability and flexibility in care roles. Be ready to discuss examples from your past where you've shown these traits, such as adapting to changing situations or being dependable in challenging circumstances.
✨Express Your Desire to Help
Make sure to convey your genuine desire to help others during the interview. Discuss what motivates you to work in care and how you plan to make a positive impact on the lives of residents. This passion can set you apart from other candidates.
