Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents in independent living and engage with the local community.
- Company: Housing 21, dedicated to enhancing the lives of older people.
- Benefits: Flexible working, great perks, and a supportive workplace culture.
- Why this job: Make a real difference in people's lives while enjoying a three-day weekend every other week.
- Qualifications: Strong communication skills and experience in social housing preferred.
- Other info: Join us for exciting career growth opportunities in a diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
Hours: 35 hours per week
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for:
- Excellent standard of reading, writing and numeracy
- Experience of working in the social housing sector, particularly with a focus on older people (desirable)
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
- People Management, i.e. direct reports, contractors (desirable)
- CIH Level 3 or 4 (desirable)
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21. We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile.
Closing date: Closing date for applications 8 February 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Local Housing Manager - Burnley, Lancashire employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager - Burnley, Lancashire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local community. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for housing management roles. Think about how your experience aligns with the needs of older residents and be ready to share specific examples.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about supporting older people and making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and shows you’re serious about joining our team at Housing 21.
We think you need these skills to ace Local Housing Manager - Burnley, Lancashire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in social housing and working with older people. We want to see how your skills align with the role of Local Housing Manager, so don’t hold back!
Showcase Your People Skills: Since this role is all about engaging with residents and the community, let us know about your people management experience. Share examples of how you've supported others or resolved conflicts in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications better!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on that opportunity!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on the key issues faced by older people, especially around topics like dementia and mental health. Being able to discuss these topics knowledgeably will show that you understand the challenges residents face and that you're genuinely interested in their wellbeing.
✨Showcase Your People Skills
As a Local Housing Manager, you'll be working closely with residents and the community. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to engage effectively with diverse groups.
✨Highlight Your Experience
If you have experience in the social housing sector, particularly with older people, make sure to highlight this during your interview. Share specific stories that showcase your skills in tenancy sustainment and support, as these are crucial for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This could include inquiries about their approach to resident engagement or how they support staff development. It shows you're not just interested in the job, but also in contributing positively to the team.
