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- Tasks: Support residents in independent living and engage with the local community.
- Company: Join a passionate team at Housing 21, a top-rated employer.
- Benefits: Enjoy flexible working, great discounts, and a supportive culture.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and experience in social housing preferred.
- Other info: Exciting career growth opportunities and a nine-day fortnight for work-life balance.
Location: Lower Sidney Street, Jennings Court
Salary: £32,205 per annum
Hours: 35 per week
Shift Pattern: Monday - Friday
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for:
- Excellent standard of reading, writing and numeracy
- Experience of working in the social housing sector, particularly with a focus on older people (desirable)
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
- People Management, i.e. direct reports, contractors (desirable)
- CIH Level 3 or 4 (desirable)
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21. We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 18 January 2026, with interviews taking place 27 January 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us.
Local Housing Manager in Bristol employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Housing 21's social media and website. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Local Housing Manager, especially your skills in supporting residents and engaging with the community.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've made a positive impact in previous roles, particularly with older people or vulnerable groups. This will highlight your commitment to the values that Housing 21 stands for.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if Housing 21 is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Local Housing Manager in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older people shine through. We want to see how committed you are to making a difference in their lives and how you can contribute to our friendly community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the social housing sector or working with vulnerable groups. We love seeing how your background aligns with the role of Local Housing Manager, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that showcases your skills without unnecessary fluff. Remember, we’re looking for excellent reading and writing standards!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert early if we receive enough applications, so get your application in through our website as soon as you can to avoid disappointment!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Local Housing Manager. Understand the issues faced by older people and vulnerable groups, as this will show your commitment to the role and help you connect with the interviewers.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in social housing, especially with older people. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with the Community
Since this role involves community engagement, think about how you can demonstrate your ability to build relationships. Share any relevant experiences where you’ve successfully worked with residents or local organisations to improve community life.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. Ask about their approach to resident wellbeing or how they support their staff in professional development. This shows you’re genuinely interested in being part of their team.