At a Glance
- Tasks: Support HR operations, resolve employee queries, and contribute to organisational change projects.
- Company: Join a passionate team at Housing 21, rated UK's third Best Place to Work in 2024.
- Benefits: Enjoy flexible working, a nine-day fortnight, and a fantastic benefits package.
- Other info: We promote a supportive culture and invest in your professional growth.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: HR experience, teamwork skills, and knowledge of HR processes required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking to recruit a People Services Assistant for Job Share. In this role, you will provide a people-focused service to the business, including supporting day-to-day HR operations, resolving first-line employee queries, and contributing to project work and organisational change initiatives. You will also support managers by providing initial advice and guidance to help them carry out their people management responsibilities effectively. Alongside core operational responsibilities, the role will involve supporting continuous improvement across the People function. At Housing 21, we are committed to providing outstanding support to our colleagues and enhancing employee satisfaction. As a People Services Assistant, you will play a key role in delivering the wider People strategy. While the role offers flexibility with home-based working, the successful candidate may be required to work from our Birmingham Head Office as needed. If you're looking to build or broaden your HR generalist experience with exposure to both operational work and project-based initiatives, we would love to hear from you.
Qualifications
- Experience working in an HR role with knowledge of HR processes, first-line employee relations, change management, advice, and guidance.
- Experience working in a fast-paced, high-volume environment and projects.
- Ability to work collaboratively as part of a team and contribute positively.
- Flexible and adaptable to the needs of customers and the organisation.
- Experience of working with an HR system.
- Good working knowledge of Microsoft Word and Excel.
- Understanding of confidentiality and data protection legislation.
- Educated to GCSE Grade C (Level 4) or above (or equivalent experience).
- CIPD Level 3 (or working towards) or equivalent HR experience.
About the Company
We pride ourselves on being passionate about people and we are committed to investing in those who work for us to help them to be the best they can be. We hold the Investors in People Platinum standard and were rated the UK's third Best Place to Work in 2024 by Glassdoor. Our culture promotes flexibility, learning new skills and a supportive workplace environment. If you are ready for a new challenge and able to make a difference, join us!
Benefits
We offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and flexibility, we now offer a nine‑day fortnight, allowing staff to work their hours over nine days and enjoy a three‑day weekend every other week. Further details will be discussed upon offer. We also support a national development programme for older people’s housing and are an inclusive, diverse employer. If you have accessibility requirements for interviews, please let us know.
People Services HR Advisor (Hybrid & Change) in Birmingham employer: Housing 21
At Housing 21, we are dedicated to fostering a supportive and flexible work environment that prioritises employee satisfaction and growth. With our Investors in People Platinum standard and recognition as the UK's third Best Place to Work in 2024, we offer a range of benefits including a nine-day fortnight, generous leave policies, and opportunities for professional development. Join us in making a meaningful impact while enjoying a collaborative culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land People Services HR Advisor (Hybrid & Change) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Housing 21 on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you would handle first-line employee queries or support change management. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've had to be flexible in a fast-paced environment. Highlighting your experience with HR systems will also make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our awesome team at Housing 21.
We think you need these skills to ace People Services HR Advisor (Hybrid & Change) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Services HR Advisor role. Highlight your HR experience, especially in first-line employee relations and change management, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR and how you can contribute to our people-focused service. Don’t forget to mention any relevant project work or operational experience.
Showcase Your Flexibility:Since this role involves hybrid working, let us know how you’ve successfully adapted to different working environments in the past. We love candidates who can thrive in both office and remote settings!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Housing 21
✨Know Your HR Basics
Make sure you brush up on your HR processes and first-line employee relations. Familiarise yourself with change management principles, as these will likely come up during the interview. Being able to discuss your previous experiences in these areas will show that you're ready to hit the ground running.
✨Showcase Your Adaptability
This role requires flexibility and adaptability, so be prepared to share examples of how you've successfully navigated changes in a fast-paced environment. Highlight any project work you've been involved in and how you contributed to positive outcomes, demonstrating your ability to thrive under pressure.
✨Emphasise Team Collaboration
Since the role involves working closely with managers and colleagues, it's crucial to showcase your teamwork skills. Prepare anecdotes that illustrate how you've collaborated effectively in the past, and how you can contribute positively to the team dynamic at Housing 21.
✨Familiarise Yourself with the Company Culture
Research Housing 21's values and culture, especially their commitment to employee satisfaction and development. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of providing outstanding support to colleagues.
