At a Glance
- Tasks: Support HR operations, resolve employee queries, and contribute to exciting projects.
- Company: Join a passionate team at Housing 21, rated UK's third Best Place to Work in 2024.
- Benefits: Enjoy flexible working, a nine-day fortnight, and a fantastic benefits package.
- Other info: We promote a supportive culture and invest in your growth.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: HR experience, teamwork skills, and a passion for people are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking to recruit a People Services Assistant for Job Share. In this role, you will provide a people-focused service to the business, including supporting day-to-day HR operations, resolving first-line employee queries, and contributing to project work and organisational change initiatives. You will also support managers by providing initial advice and guidance to help them carry out their people management responsibilities effectively. Alongside core operational responsibilities, the role will involve supporting continuous improvement across the People function. At Housing 21, we are committed to providing outstanding support to our colleagues and enhancing employee satisfaction. As a People Services Assistant, you will play a key role in delivering the wider People strategy. While the role offers flexibility with home-based working, the successful candidate may be required to work from our Birmingham Head Office as needed.
If you're looking to build or broaden your HR generalist experience with exposure to both operational work and project-based initiatives, we would love to hear from you.
Qualifications- Experience working in an HR role with knowledge of HR processes, first-line employee relations, change management, advice, and guidance.
- Experience working in a fast-paced, high-volume environment and projects.
- Ability to work collaboratively as part of a team and contribute positively.
- Flexible and adaptable to the needs of customers and the organisation.
- Experience of working with an HR system.
- Good working knowledge of Microsoft Word and Excel.
- Understanding of confidentiality and data protection legislation.
- Educated to GCSE Grade C (Level 4) or above (or equivalent experience).
- CIPD Level 3 (or working towards) or equivalent HR experience.
We pride ourselves on being passionate about people and we are committed to investing in those who work for us to help them to be the best they can be. We hold the Investors in People Platinum standard and were rated the UK's third Best Place to Work in 2024 by Glassdoor. Our culture promotes flexibility, learning new skills and a supportive workplace environment. If you are ready for a new challenge and able to make a difference, join us!
BenefitsWe offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and flexibility, we now offer a nine‑day fortnight, allowing staff to work their hours over nine days and enjoy a three‑day weekend every other week. Further details will be discussed upon offer. We also support a national development programme for older people’s housing and are an inclusive, diverse employer. If you have accessibility requirements for interviews, please let us know.
People Services Assistant in Birmingham employer: Housing 21
At Housing 21, we are dedicated to fostering a supportive and flexible work environment that prioritises employee satisfaction and growth. As a People Services Assistant, you will benefit from our Investors in People Platinum standard, a comprehensive benefits package, and the opportunity to work in a culture that values continuous improvement and collaboration. Join us in making a meaningful impact while enjoying the perks of a nine-day fortnight and a commitment to inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Housing 21 on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you’d handle first-line employee queries or support managers. We want you to show off your problem-solving skills and people-focused mindset!
✨Tip Number 3
Practice your responses to behavioural questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Housing 21.
We think you need these skills to ace People Services Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Services Assistant role. Highlight any HR experience, especially in fast-paced environments, and don’t forget to mention your knowledge of HR processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about people services and how your background makes you a great fit for our team. Be sure to mention your adaptability and collaborative spirit.
Showcase Your Skills:Don’t just list your qualifications; demonstrate them! If you’ve worked with HR systems or have experience in employee relations, give specific examples. This will help us see how you can contribute to our People function.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Housing 21
✨Know Your HR Basics
Make sure you brush up on your HR processes and employee relations knowledge. Be ready to discuss how you've handled first-line queries in the past and any experience you have with change management. This will show that you're not just familiar with the theory but can apply it in real situations.
✨Showcase Your Flexibility
Since the role requires adaptability, think of examples where you've successfully adjusted to changing circumstances or customer needs. Highlighting your ability to work in a fast-paced environment will resonate well with the interviewers.
✨Team Player Vibes
This position is all about collaboration, so be prepared to share instances where you've worked effectively within a team. Discuss how you contributed positively to group projects or supported colleagues in achieving their goals.
✨Get Familiar with Their Culture
Research Housing 21's values and their commitment to employee satisfaction. Be ready to discuss how your personal values align with theirs and how you can contribute to their supportive workplace environment. This shows genuine interest and helps you stand out as a candidate.
