At a Glance
- Tasks: Support residents in independent living and engage with the local community.
- Company: Join a passionate team at Housing 21, dedicated to enhancing lives.
- Benefits: Flexible working, great discounts, volunteer days, and comprehensive support.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of older people every day.
- Qualifications: Strong communication skills and experience in social housing preferred.
The predicted salary is between 28800 - 43200 £ per year.
Hours: 21 hours per week
In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
What we’re looking for:
- Excellent standard of reading, writing and numeracy
- Experience of working in the social housing sector, particularly with a focus on older people (desirable)
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
- People Management, i.e. direct reports, contractors (desirable)
- CIH Level 3 or 4 (desirable)
In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21. We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 8 March 2026, with interviews taking place 16 March 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Local Housing Manager - Basingstoke, Hampshire employer: Housing 21
At Housing 21, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Basingstoke. Our Local Housing Managers play a vital role in enhancing the lives of older residents, with opportunities for professional growth and development through our national programmes. With flexible working arrangements and a comprehensive benefits package, including volunteer days and discounts, we empower our employees to thrive while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Local Housing Manager - Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for housing management roles. Practise your answers, focusing on your experience with older people and community engagement.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about supporting residents and making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at Housing 21.
We think you need these skills to ace Local Housing Manager - Basingstoke, Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting older people shine through. We want to see that you genuinely care about making a difference in their lives and how you can contribute to our community.
Tailor Your Experience:Make sure to highlight any relevant experience you have in the social housing sector or working with vulnerable groups. We’re looking for specific examples that demonstrate your understanding of the challenges faced by older people.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Housing 21.
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you brush up on the key issues faced by older people, especially around topics like dementia and mental health. Being able to discuss these topics knowledgeably will show that you understand the challenges residents face and that you're genuinely interested in their wellbeing.
✨Showcase Your People Skills
As a Local Housing Manager, you'll be engaging with residents and the community regularly. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to foster a positive environment for residents.
✨Highlight Your Experience
If you've worked in social housing before, make sure to highlight this experience during your interview. Discuss specific situations where you made a difference in residents' lives or improved tenancy sustainment. This will help you stand out as a candidate who can hit the ground running.
✨Ask Thoughtful Questions
Prepare some questions about the role and the organisation. This could include inquiries about the support available for staff or how the team engages with the local community. Asking insightful questions shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
