Assistant Local Housing Manager in Southampton

Assistant Local Housing Manager in Southampton

Southampton Full-Time 28800 - 43200 € / year (est.) No home office possible
Housing 21

At a Glance

  • Tasks: Support the Local Housing Manager in providing top-notch housing services to residents.
  • Company: Join Housing 21, a passionate organisation dedicated to enhancing the lives of older people.
  • Benefits: Enjoy flexible working, discounts, volunteer days, and a supportive workplace culture.
  • Other info: Apply early as the role may close once enough applications are received.
  • Why this job: Make a real impact in your community while helping residents live independently and safely.
  • Qualifications: Strong reading, writing, and numeracy skills; experience in social housing is a plus.

The predicted salary is between 28800 - 43200 € per year.

Overview

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.

The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

What we’re looking for

  • Excellent standard of reading, writing and numeracy
  • Experience of working in the social housing sector, particularly with a focus on older people (desirable)
  • Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
  • CIH Level 3 or 4 (desirable)

In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.

Why us?

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date

Closing date for applications 2 September 2025, with interviews taking place 8 September 2025

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Seniority level

  • Associate

Employment type

  • Part-time

Job function

  • Other and Management

Industries

  • Non-profit Organization Management

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Assistant Local Housing Manager in Southampton employer: Housing 21

Housing 21 is an exceptional employer dedicated to enhancing the lives of older people through a supportive and inclusive work environment. Our commitment to employee development is reflected in our flexible working arrangements, comprehensive benefits package, and a culture that prioritises wellbeing and community engagement. Join us in making a meaningful impact while enjoying opportunities for personal and professional growth in a rewarding role.

Housing 21

Contact Detail:

Housing 21 Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Local Housing Manager in Southampton

Tip Number 1

Familiarise yourself with the specific challenges faced by older people, especially regarding mental health and dementia. This knowledge will not only help you in interviews but also demonstrate your commitment to supporting residents effectively.

Tip Number 2

Engage with local community initiatives or volunteer opportunities related to housing or elderly care. This hands-on experience can provide valuable insights and show your dedication to the role, making you a more attractive candidate.

Tip Number 3

Network with professionals in the social housing sector, particularly those who work with older populations. Attend relevant workshops or seminars to build connections and gain insider knowledge that could give you an edge during the application process.

Tip Number 4

Research Housing 21’s values and recent projects. Being able to discuss how your personal values align with theirs during the interview can significantly strengthen your case for being the right fit for the team.

We think you need these skills to ace Assistant Local Housing Manager in Southampton

Excellent Reading and Writing Skills
Numeracy Skills
Experience in Social Housing Sector
Understanding of Issues Faced by Older People
Knowledge of Dementia, Drug & Alcohol Use, and Mental Health
CIH Level 3 or 4 Qualification
Customer Service Skills

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Assistant Local Housing Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience:If you have experience in the social housing sector or working with older people, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your understanding of the challenges faced by vulnerable groups.

Showcase Your Skills:Focus on your reading, writing, and numeracy skills in your application. Provide examples of how you've used these skills in previous roles, especially in customer-facing situations or community engagement.

Personalise Your Application:Craft a personalised cover letter that reflects your passion for supporting residents and your commitment to delivering high-quality service. Mention why you want to work with Housing 21 and how you can contribute to their mission.

How to prepare for a job interview at Housing 21

Show Your Passion for Community Support

Make sure to express your genuine interest in supporting residents and the local community. Share any relevant experiences where you've made a positive impact, especially with older people or vulnerable groups.

Demonstrate Your Problem-Solving Skills

Prepare examples of how you've handled challenging situations in previous roles. Highlight your ability to work collaboratively with others to find solutions that benefit residents and enhance their wellbeing.

Familiarise Yourself with Relevant Issues

Brush up on the common issues faced by older people, such as dementia, mental health, and substance use. Being knowledgeable about these topics will show your commitment to understanding and supporting residents effectively.

Ask Insightful Questions

Prepare thoughtful questions about the role and the organisation. This not only shows your interest but also helps you gauge if the position aligns with your values and career goals.