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- Tasks: Support residents in a safe environment and provide high-quality housing management services.
- Company: Housing 21, dedicated to making a positive difference in people's lives.
- Benefits: Pension scheme, holiday pay, health cash plan, and discounts with Blue Light Card.
- Why this job: Make a real impact on the lives of older and vulnerable people while promoting independence.
- Qualifications: GCSEs in English and Maths; experience in administration or housing management is a plus.
- Other info: Enjoy a nine-day fortnight and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Are you passionate about making a positive difference and providing high quality services? Do you care about people? Housing 21 is growing and looking for dedicated people to join our team. In Extra Care, residents live independently in their own homes within schemes with communal facilities. The role of Assistant Housing Manager is to ensure residents receive a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.
Responsibilities
- Provide a professional high quality service to older and/or vulnerable people
- Deal with sensitive and confidential information
- Maintain a good general standard of education with GCSE passes in English and Maths
- Provide substantial administrative support
- Where applicable, supervisory or management qualifications, or Housing Management qualifications
Benefits
- Pension scheme
- Holiday pay
- Holiday purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support to progress and develop
- Nine-day fortnight: hours arranged across nine days (details discussed with successful candidates upon offer)
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Assistant Housing Manager - Bristol, Avon and Bristol employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Manager - Bristol, Avon and Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Housing 21. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding the values of Housing 21. They care about providing high-quality services, so think about how your experiences align with their mission.
✨Tip Number 3
Showcase your soft skills! As an Assistant Housing Manager, you'll be dealing with vulnerable people. Highlight your empathy, communication, and problem-solving skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Assistant Housing Manager - Bristol, Avon and Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for making a positive difference in people's lives. Share any relevant experiences that highlight your commitment to providing high-quality services, especially for older or vulnerable individuals.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Assistant Housing Manager role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Be Professional and Clear: Since you'll be dealing with sensitive information, it's crucial to present yourself professionally. Keep your language clear and concise, and double-check for any spelling or grammar mistakes before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Housing 21
✨Know Your Stuff
Make sure you understand the role of an Assistant Housing Manager and the specific responsibilities it entails. Familiarise yourself with Housing 21's policies and procedures, as well as the needs of older and vulnerable residents. This will show your genuine interest and commitment to providing high-quality services.
✨Showcase Your Empathy
During the interview, highlight your ability to connect with people, especially those who may be vulnerable. Share examples from your past experiences where you've made a positive impact on someone's life. This will demonstrate that you care about the residents and are passionate about supporting their independence.
✨Prepare for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples where you've dealt with confidential information or provided administrative support. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about the team dynamics or how they support staff development.
