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- Tasks: Support residents in a safe environment, ensuring high-quality housing management.
- Company: Join Housing 21, a rapidly growing organisation dedicated to quality care for older people.
- Benefits: Enjoy flexible hours, pension scheme, holiday pay, and discounts with the Blue Light Card.
- Why this job: Make a real difference in people's lives while developing your career in a supportive culture.
- Qualifications: Experience with vulnerable people and good GCSEs in English and Maths required; management qualifications are a plus.
- Other info: Flexible nine-day fortnight available; apply early as positions may close sooner.
The predicted salary is between 28800 - 43200 £ per year.
Hours: 35 hours per week
Shift Pattern: Flexible working hours over 5 days
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.
We’re growing. Quickly. In the last three years alone we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.
We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons.
The role of Assistant Housing Manager is to ensure that all residents living on a Housing 21 Extra Care Court receive a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary, and encouraging a sense of independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.
To qualify for the role, you will have:
- Experience of providing a professional high quality service to older/and or vulnerable people
- Experience of dealing with sensitive and confidential information
- A good general standard of education with good GCSE passes, including in English and Maths
- Substantial administrative experience
If along with the above you have Supervisory or management qualifications, or Housing Management qualifications, we would love to hear from you.
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive:
- Pension scheme
- Holiday pay
- Holiday purchase scheme
- Occupational Sick Pay
- Occupational Maternity/Paternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Income protection
- Eye care vouchers
- Car lease scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 17 July 2025. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us.
Assistant Housing Manager employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Housing 21. Understanding their commitment to providing high-quality services for older and vulnerable people will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Housing 21. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your ability to provide high-quality service to older or vulnerable individuals. Highlighting these instances will demonstrate your suitability for the Assistant Housing Manager role.
✨Tip Number 4
Research the latest trends and challenges in housing management, particularly in relation to Extra Care schemes. Being knowledgeable about current issues will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Assistant Housing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in providing high-quality services to older or vulnerable people. Include specific examples that demonstrate your ability to handle sensitive information and your administrative skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a positive difference in people's lives. Mention how your values align with those of Housing 21 and provide examples of how you've encouraged independence and choice in previous roles.
Highlight Relevant Qualifications: If you have any supervisory, management, or housing management qualifications, be sure to mention them prominently in your application. This will help you stand out as a strong candidate for the Assistant Housing Manager position.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Housing 21
✨Show Your Passion for People
Make sure to express your genuine passion for helping others, especially older or vulnerable individuals. Share specific examples from your past experiences where you made a positive impact on someone's life.
✨Demonstrate Your Administrative Skills
Since the role requires substantial administrative experience, be prepared to discuss your organisational skills and how you've effectively managed sensitive information in previous roles. Highlight any relevant software or systems you are familiar with.
✨Understand the Company Culture
Research Housing 21's values and mission. Be ready to discuss how your personal values align with theirs, particularly their commitment to putting residents at the heart of everything they do. This shows that you are not just looking for a job, but a place where you can contribute meaningfully.
✨Prepare Questions About the Role
Have thoughtful questions ready about the Assistant Housing Manager position and the Extra Care schemes. This demonstrates your interest in the role and helps you assess if it's the right fit for you. Ask about the challenges faced in the role or opportunities for professional development.
