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For Companies At a Glance
- Tasks: Support residents' care and manage a dedicated team in a vibrant environment.
- Company: Leading organisation in professionalising the care industry with a focus on employee development.
- Benefits: Flexible hours, career progression, and the chance to make a real difference.
- Why this job: Combine your passion for care with management opportunities while building strong relationships.
- Qualifications: Experience in care, understanding of CQC regulations, and a positive attitude.
- Other info: Dynamic role with varied responsibilities and the chance to impact residents' lives.
About Extra Care
In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high quality and compliant care to our residents and help to manage the team who are based on site 24/7. You will work with the same residents and colleagues every day enabling you to build strong relationships with everyone.
Is it for me?
First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organise employee rotas and develop care plans in line with people’s needs and preferences. But equally as important is a positive attitude and ability to work well with others; at Housing 21 we don’t just administer care, we genuinely care.
About the role
No two residents or days will ever be the same and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone.
As a friendly yet organised manager, your main responsibilities will include:
- Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
- Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
- Supporting the Management Team with all aspects of team management including but not limited to: recruitment, employee induction, training and disciplinary procedures and sickness absence
- Contributing to the service’s quality assurance system by way of auditing, conducting observations and responding to residents’ feedback
- Preparing rotas in line with commissioned care hours
- Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager
Closing date for applications 2 November 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!
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Assistant Care Manager employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry and let them know you're on the lookout for an Assistant Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and care management best practices. We want you to shine when discussing how your experience aligns with the role, so practice answering common interview questions related to care management.
✨Tip Number 3
Show your passion for care! During interviews, share specific examples of how you've made a difference in residents' lives. This will demonstrate your commitment to the role and help you stand out from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Care Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to thoroughly read the job description. It’s packed with important details about what we’re looking for in an Assistant Care Manager, and it’ll help you tailor your CV and cover letter to match our needs.
Showcase Your Care Experience: We want to see your first-hand experience in the care industry shine through. Highlight specific roles or responsibilities that demonstrate your understanding of CQC regulations and your ability to develop care plans. This is your chance to show us why you’re the perfect fit!
Be Personable and Positive: At StudySmarter, we value a positive attitude and the ability to work well with others. Make sure your application reflects your friendly nature and your commitment to genuinely caring for residents. A little personality goes a long way!
Apply Through Our Website: When you’re ready to submit your application, do it through our website. It’s the best way to ensure we receive your CV and cover letter directly. Plus, it shows us you’re keen on joining our team at Housing 21!
How to prepare for a job interview at Housing 21
✨Know Your Care Regulations
Make sure you brush up on CQC regulations before your interview. Being able to discuss how these guidelines impact care delivery will show that you’re not just experienced, but also knowledgeable about the standards expected in the industry.
✨Showcase Your People Skills
As an Assistant Care Manager, you'll be working closely with both residents and staff. Prepare examples of how you've built strong relationships in previous roles. Highlighting your ability to communicate effectively and manage a team will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult employee or addressing a resident's complaint. Think through potential scenarios and your responses so you can demonstrate your problem-solving skills during the interview.
✨Express Your Passion for Care
Let your genuine passion for providing high-quality care shine through. Share personal anecdotes that illustrate why you chose this career path and how you’ve made a difference in residents' lives. This will resonate well with the interviewers.
