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- Tasks: Support daily operations, manage staff rotas, and liaise with clients in a fast-paced environment.
- Company: Join Housekeeping Club, a growing cleaning company with a supportive team culture.
- Benefits: Enjoy competitive pay, 28 days holiday, and career progression opportunities.
- Why this job: Make a real impact in a friendly team while developing your organisational skills.
- Qualifications: Previous admin experience, strong communication skills, and attention to detail required.
- Other info: Flexible hours with potential for full-time and a positive work environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Kendal
Hours: 30 hours per week over 4 days Monday–Friday on a rota basis. (There is a possibility of this increasing to full time for the right candidate)
Pay: £13.50 per hour
Start Date: February/March
Contract Type: Permanent
About Us
Housekeeping Club is a well-established and growing local cleaning company providing high-quality cleaning services across the North West. We pride ourselves on our supportive team culture, strong work ethic, and excellent client relationships.
The Role
We are seeking an organised, proactive Operations Administrator to support the smooth day-to-day running of our operations across multiple sites. This role is ideal for someone who enjoys working with people in a fast-paced environment and has strong administrative and organisational skills. The ideal candidate will be someone who genuinely cares about their work, goes the extra mile, and strives to be the best at what they do.
Key Responsibilities
- Creating and maintaining staff rotas
- Managing and checking timesheets for accuracy
- Updating cleaning schedules
- Recruitment and onboarding of new staff members
- Onboarding new clients
- Supporting disciplinary investigations when required
- Supporting the team by arranging last-minute cover and communicating promptly with team members when needed
- Ordering supplies and managing stock levels
- Preparing for staff meetings and taking accurate meeting notes
- Acting as a key point of contact for clients and team members
- Liaising with management to ensure efficient operations
- General administrative and ad hoc duties as required
Skills & Experience Required
- Previous office-based administrative or receptionist experience (experience within cleaning, hospitality, or service industries preferred)
- Confident using Google Workspace and CRM systems
- Excellent organisational skills with strong attention to detail
- Ability to work independently and use initiative
- Strong communication and interpersonal skills
- Immaculate attention to detail and ability to work independently and use your initiative
Essential Requirements
- Strong work ethic, reliability and flexibility
- Enhanced DBS certificate or willingness to apply through us
- Full, clean UK driving licence with own vehicle
Benefits
- Friendly, supportive team environment
- Above industry average pay
- Set working hours
- 28 days holiday (pro rata)
- Company pension scheme
- Sick pay
- Free on-site parking
- £100 employee referral bonus
- Company bonus scheme
- Work anniversary celebrations
- Career progression opportunities as the company grows
- Supportive management that delivers on promises
Job Type: Permanent
Work Location: In person
Operations Administrator Ref: M002 in Kendal employer: Housekeepingclub Co
Contact Detail:
Housekeepingclub Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator Ref: M002 in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning and service industries, especially those who might know about openings at Housekeeping Club. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for your interview by researching the company culture and values. Since Housekeeping Club prides itself on a supportive team environment, think of examples from your past experiences that showcase your teamwork and reliability.
✨Tip Number 3
Show off your organisational skills during the interview! Bring along a well-organised portfolio or a list of your achievements that highlight your attention to detail and ability to manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Housekeeping Club.
We think you need these skills to ace Operations Administrator Ref: M002 in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in administrative roles. We want to see how your skills align with the Operations Administrator position, so don’t be shy about showcasing your organisational prowess!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re passionate about working with us at Housekeeping Club. Share specific examples of how you’ve gone the extra mile in previous roles – we love that kind of enthusiasm!
Show Off Your Tech Skills: Since we use Google Workspace and CRM systems, mention any experience you have with these tools. If you’re a whizz at managing schedules or timesheets, let us know – it’s all about showing us you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Housekeepingclub Co
✨Know the Company Inside Out
Before your interview, take some time to research Housekeeping Club. Understand their values, services, and what sets them apart in the cleaning industry. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Organisational Skills
As an Operations Administrator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed schedules or handled multiple tasks. Be ready to discuss how you prioritise tasks and ensure accuracy in your work.
✨Communicate Clearly and Confidently
Since this role involves liaising with clients and team members, practice clear and confident communication. During the interview, make sure to articulate your thoughts well and listen actively. This will demonstrate your interpersonal skills and ability to work effectively in a team.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like managing last-minute cover or dealing with a difficult client. Think of relevant scenarios from your previous roles and be ready to explain your thought process and actions taken.
