At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group with stunning locations.
- Benefits: Competitive salary, career progression, discounts, and meals on duty.
- Other info: Flexible hours available; full-time and part-time roles considered.
- Why this job: Be part of a vibrant team and grow your hospitality career.
- Qualifications: Experience in hotel reception preferred but training provided for the right candidate.
The predicted salary is between 20000 - 25000 £ per year.
Who we are…Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role…We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given for the right candidate. Full time and Part time considered.
What’s in it for you….At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Receptionist in Salcombe employer: Housekeeping
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Additionally, staff enjoy competitive salaries, discounts on hotel stays and dining, and a stylish uniform, making it a truly rewarding place to work in the beautiful locations across the South.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Salcombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult customers or manage multiple tasks. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you wear something smart and professional that reflects the stylish vibe of Harbour Hotels. It shows you care about the role and the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position!
We think you need these skills to ace Receptionist in Salcombe
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter!
Tailor Your Experience:Make sure to highlight any relevant hotel reception experience you have. If you've worked with systems like OPERA or Reslynx, mention it! Even if you haven't, focus on your customer service skills and how they relate to the role.
Keep It Professional:While we love a personal touch, remember to keep your application professional. Use clear language, check for typos, and format your CV neatly. A polished application shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and let us know why you’d be a great fit!
How to prepare for a job interview at Housekeeping
✨Know Your Stuff
Before the interview, make sure you’re familiar with Harbour Hotels and their unique offerings. Research their properties, restaurant concepts, and the HarSPA brand. This will show your genuine interest in the company and help you answer questions more confidently.
✨Show Off Your Personality
As a receptionist, having a friendly and outgoing personality is key. During the interview, let your warmth shine through. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you’re the perfect fit for their service excellence ethos.
✨Highlight Relevant Experience
If you have hotel reception experience, be ready to discuss specific situations where you excelled. Share examples of how you handled guest inquiries or resolved issues. If you’re familiar with hotel reservation systems like OPERA or Reslynx, mention that too!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about training opportunities, team culture, or career progression within Harbour Hotels. This shows you’re not just interested in the job, but also in growing with the company.
