At a Glance
- Tasks: Oversee hotel operations and ensure guest satisfaction during night shifts.
- Company: Join Harbour Hotels, a prestigious brand known for luxury and exceptional service.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals on duty.
- Other info: Dynamic work environment with unique training and development opportunities.
- Why this job: Be part of an award-winning team and enhance your hospitality skills.
- Qualifications: Previous hotel night experience and knowledge of reception processes required.
The predicted salary is between 25000 - 30000 £ per year.
Who we are…Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role…We have a superb opportunity for a Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence.
What’s in it for you….At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Manager employer: Housekeeping
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment that prioritises employee growth and development. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in their roles while enjoying benefits such as hotel stay discounts and meals on duty. Joining Harbour Hotels means being part of a prestigious brand recognised for its commitment to service excellence and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the Night Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers, be ready to discuss your experience with reception systems like Opera and your knowledge of Health & Safety. Make it clear that you're the self-motivated, organised person they need.
✨Tip Number 3
Prepare for the interview by researching Harbour Hotels. Know their values and what makes them stand out in the hospitality scene. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Harbour Hotels family right from the start.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Night Manager role. Highlight your experience in hotel management, especially any night shifts you've worked. We want to see how your skills match what we're looking for!
Showcase Your Passion:In your cover letter, let us know why you're passionate about hospitality and service excellence. Share any personal experiences that reflect your commitment to providing top-notch service – we love hearing your story!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and responsibilities in your previous roles. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Harbour Hotels family!
How to prepare for a job interview at Housekeeping
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially around reception duties and systems like Opera. Familiarise yourself with the end-of-day reports and check-in/check-out processes, as these will likely come up during the interview.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be prepared to discuss relevant protocols and procedures. It’s a good idea to have examples ready that demonstrate your understanding and experience in this area.
✨Show Your Passion for Service
Harbour Hotels values service excellence, so think of specific instances where you went above and beyond for guests. Share stories that highlight your commitment to providing exceptional hospitality, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and opportunities for progression within Harbour Hotels. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
