At a Glance
- Tasks: Keep our hotels sparkling clean and create amazing experiences for guests.
- Company: Join the Cornwall Hotel Collection, known for its exceptional service and stunning locations.
- Benefits: Enjoy shared tips, staff discounts, and opportunities for growth within our hotels.
- Other info: Participate in fun staff events and charity initiatives while enjoying a dynamic work environment.
- Why this job: Be part of a friendly team and make a real difference in guest satisfaction.
- Qualifications: Previous housekeeping experience is a plus; attention to detail is key!
The predicted salary is between 20000 - 25000 € per year.
About us: Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality. Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking enthusiastic, friendly and detail-focused individuals to join our Housekeeping team at The Atlantic Hotel. This is a varied and hands-on role, ensuring our guest rooms and public areas are maintained to the highest standards to deliver exceptional guest experiences.
Responsibilities:
- Change bed linens and towels, ensuring all items are fresh and properly arranged.
- Sweep, mop, vacuum floors, and dust surfaces to maintain a spotless environment.
- Restock supplies such as toiletries, cleaning products, and linens as needed.
- Report any maintenance issues or damages to management promptly.
- Follow health and safety guidelines diligently to ensure a safe working environment.
- Assist with specialised cleaning tasks such as carpet cleaning or deep cleans when required.
- Provide excellent customer service by addressing guest requests politely and efficiently.
Requirements:
- Previous experience in housekeeping or commercial cleaning is preferred.
- Ability to communicate effectively with team members.
- Organised with excellent attention to detail to uphold high standards of cleanliness.
- Ability to work independently and as part of a team in a fast-paced environment.
- Reliable with a proactive approach to completing tasks efficiently.
- Knowledge of health and safety regulations relevant to cleaning and hospitality environments.
Benefits:
- 100% shared tips.
- Full training.
- Opportunities to grow and progress within our four hotels.
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool).
- Company Pension Contributions.
- Competitive pay rate, above minimum wage.
- The chance to participate in charity fundraisers and environmental initiatives.
- Staff rewards and parties.
*Please note, we do not offer live-in accommodation.*
Housekeeping Assistant in Newquay employer: Housekeeping
The Cornwall Hotel Collection is an exceptional employer, offering a vibrant work culture that values teamwork and attention to detail. With opportunities for growth across our four stunning hotels, competitive pay, and generous staff benefits including discounts and shared tips, we ensure our employees feel valued and inspired in their roles. Join us at The Atlantic Hotel, where your contributions directly enhance the guest experience in a beautiful Cornish setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Newquay
✨Tip Number 1
Get to know the Cornwall Hotel Collection! Research our hotels and understand what makes each one unique. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for your interview by practising common questions related to housekeeping. Think about your previous experiences and how they relate to the role. We love seeing candidates who can demonstrate their attention to detail and customer service skills!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind us why you’d be a fantastic addition to our Housekeeping team.
We think you need these skills to ace Housekeeping Assistant in Newquay
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for hospitality shine through in your application. We love seeing candidates who are genuinely excited about joining our team and contributing to the exceptional service we pride ourselves on.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping or cleaning roles. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your attention to detail!
Craft a Friendly Cover Letter:Your cover letter is your chance to connect with us on a personal level. Share a bit about yourself, why you want to work at The Atlantic Hotel, and how you can contribute to our team. Keep it friendly and professional!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic Housekeeping team!
How to prepare for a job interview at Housekeeping
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Housekeeping Assistant. Understand what it means to maintain high standards of cleanliness and how to provide excellent customer service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss examples from your past experience where your attention to detail made a difference. Whether it’s about changing bed linens or ensuring public areas are spotless, highlight how your meticulous nature aligns with the hotel’s commitment to exceptional service.
✨Demonstrate Team Spirit
Since this role requires working both independently and as part of a team, share experiences that showcase your ability to collaborate effectively. Talk about how you communicate with team members and how you handle tasks in a fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, opportunities for growth within the Cornwall Hotel Collection, or how the team ensures health and safety standards are met. This shows your genuine interest in the position and the company.
