Room Assistant in Newcastle upon Tyne

Room Assistant in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 20000 - 25000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure our hotel rooms are spotless and create a welcoming atmosphere for guests.
  • Company: Join the vibrant Village Hotel Club, where fun meets professionalism.
  • Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
  • Other info: Celebrate milestones with us and enjoy a supportive work environment.
  • Why this job: Be part of a lively team that values personality and delivers exceptional guest experiences.
  • Qualifications: A keen eye for detail and a passion for customer satisfaction.

The predicted salary is between 20000 - 25000 € per year.

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

But what we need from you:

  • Always looking to go one step further and exceed expectations.
  • Enjoys learning about our guests to make their experience personal.
  • Able to work fast and efficiently without compromising on standards.
  • Have a good eye for detail.
  • Able to work as part of a team and create great relationships with other departments.
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Room Assistant in Newcastle upon Tyne employer: Housekeeping

At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. Our vibrant culture fosters personal growth through comprehensive training programmes and a supportive environment, ensuring that every Room Assistant can thrive while delivering outstanding service. With fantastic benefits like complimentary health memberships, flexible working hours, and exciting team events, you'll find a rewarding career that truly embraces the spirit of 'Work, Grow, Play!'

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Contact Detail:

Housekeeping Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Room Assistant in Newcastle upon Tyne

Tip Number 1

Get to know the company culture! Before your interview, check out Village Hotel Club's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.

Tip Number 2

Practice your answers to common interview questions, but keep it natural. Think about how your experiences align with their values, like going the extra mile for guests. We want to see your personality shine through!

Tip Number 3

Don’t forget to ask questions during your interview! Show us that you’re keen to learn more about the role and how you can contribute to making guests' experiences unforgettable. It’s a great way to demonstrate your enthusiasm.

Tip Number 4

After your interview, send a quick thank-you note. It’s a simple gesture that can set you apart from other candidates. Let us know you appreciate the opportunity and are excited about the possibility of joining the team!

We think you need these skills to ace Room Assistant in Newcastle upon Tyne

Attention to Detail
Teamwork
Customer Service
Time Management
Efficiency
Interpersonal Skills
Problem-Solving

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We love to see a bit of individuality, so don’t be afraid to show us who you are and what makes you unique.

Be Detail-Oriented:Since cleanliness is key for us, make sure your application is spotless too! Double-check for any typos or errors, and ensure that every detail is just right. It shows you care about the little things.

Tailor Your Application:Make sure to tailor your application to the Room Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like teamwork and attention to detail. We want to see how you can contribute to our fun and energetic team!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!

How to prepare for a job interview at Housekeeping

Know the Company Culture

Before your interview, take some time to understand the vibrant and fun culture at Village Hotel Club. They value personality and individualism, so think about how you can showcase your own unique traits and how they align with their lively environment.

Demonstrate Attention to Detail

As a Room Assistant, cleanliness is key! Prepare examples from your past experiences where you’ve gone above and beyond in maintaining high standards. Be ready to discuss how you ensure no pillow is unturned and no drawer unchecked.

Show Your Team Spirit

Village Hotel Club thrives on teamwork, so be prepared to share stories that highlight your ability to work well with others. Think of instances where you’ve collaborated with colleagues to enhance guest experiences or improve service.

Bring Your Enthusiasm

An infectious smile and awesome personality are what they’re looking for! During the interview, let your enthusiasm shine through. Share why you’re excited about the role and how you can contribute to creating memorable experiences for guests.