At a Glance
- Tasks: Supervise housekeeping, maintain high cleanliness standards, and train new team members.
- Company: Join The Londoner, a chic 5-star Super Boutique hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Enjoy regular social events and access to training programs for personal development.
- Why this job: Be part of a recognised Great Place to Work with amazing career growth opportunities.
- Qualifications: Previous supervisory experience in housekeeping and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Housekeeper to join the team at The Londoner, our 5 Star Super Boutique Hotel.
Overview:An amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeper. This role comes with excellent training and fast track career progression. As a Housekeeper, you will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
You will provide clear feedback to Room Attendants and House Stewards if their areas are not up to the required standards and will provide training where necessary. You will be responsible for providing training to all new starters, ensuring that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.
About You:- Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
- The ability to lead, train, coach and develop a team.
- Demonstrates excellent attention to detail and customer service skills.
- Able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.
- Understands the importance of teamwork and works collaboratively with other departments.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Housekeeper in London employer: Housekeeping
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where your talents and ambitions can truly shine. With a commitment to employee wellbeing and development, we provide excellent training, fast-track career progression, and a range of benefits including competitive salaries, generous holiday allowances, and opportunities for promotion. Join us at London's first 'Super Boutique' hotel and be part of a team that is recognised as a Great Place to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Londoner. Familiarise yourself with its unique offerings and values. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. Focus on your supervisory experience and how you've maintained high standards in previous jobs. We want to hear your success stories!
✨Tip Number 3
Show off your teamwork skills! During the interview, highlight examples of how you've worked collaboratively with others. The Londoner values teamwork, so demonstrating your ability to lead and support a team will definitely catch their attention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining The Londoner family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Housekeeper in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to providing excellent service and how you’ve gone above and beyond for guests in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Housekeeper role at The Londoner. Highlight relevant supervisory experience and any training you've provided in previous roles to show we’re the right fit for each other.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Housekeeping
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeper at The Londoner. Familiarise yourself with the hotel’s standards and values, especially around cleanliness and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since the role involves supervising a team, be ready to discuss your previous supervisory experience. Think of specific examples where you led a team, provided training, or resolved conflicts. This will highlight your ability to coach and develop others, which is key for this position.
✨Emphasise Teamwork
The Londoner values collaboration across departments, so be prepared to talk about how you work well with others. Share examples of how you've contributed to a team environment in the past, especially in a hospitality setting. This will show that you understand the importance of teamwork in delivering excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available or how the hotel supports its staff's career progression. This not only shows your interest in the role but also that you’re thinking about your future within the company.
