At a Glance
- Tasks: Lead housekeeping operations, ensuring rooms and public areas shine with excellence.
- Company: Hotel Indigo K West Shepherd’s Bush, a vibrant hotel celebrating local character.
- Benefits: Competitive salary, discounts, complimentary stays, and extensive development opportunities.
- Other info: Dynamic environment with a focus on sustainability and teamwork.
- Why this job: Join a passionate team and make every guest's experience unforgettable.
- Qualifications: Previous hotel housekeeping experience and strong leadership skills.
The predicted salary is between 38792 - 38792 £ per year.
Every guest deserves perfection, help us deliver it daily. At Hotel Indigo K West Shepherd’s Bush, we’re proud to celebrate the personality of our neighbourhood, and we know that behind every standout guest experience is a spotless room and a high-performing team. We’re now looking for an Assistant Housekeeping Manager to join our team and support our Housekeeping leadership in keeping our hotel polished, professional, and always one step ahead.
What’s Our Story? Hotel Indigo is a brand that thrives on character, from our spaces to our service and our people. We’re taking that to the next level, building a hotel that blends local energy with high standards. We’re looking for people who care deeply about the guest journey and who take pride in delivering the details that matter most.
Annual salary: £38,792
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Access to Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Support excellence: Work closely with the Housekeeping Manager to lead daily operations, ensuring guest rooms, corridors, and public areas meet the highest standards of cleanliness and presentation.
- Motivate the team: Assist with training, coaching, and supervising housekeeping team members to ensure consistency, care, and efficiency on every shift.
- Manage the tools: Monitor inventory, assist with stock control, and make sure equipment is well maintained and used safely.
- Handle the details: Help respond to guest feedback, manage special room requests, and step in during peak times to keep everything running smoothly.
- Support planning: Assist with rotas, deep cleaning schedules, audits, and compliance checks; ensuring health & safety and brand standards are always met.
- Champion sustainability: Help promote green practices, reduce waste, and support our environmental initiatives.
What’s Your Story? You’re hands-on, organised, and passionate about creating clean, calm, and welcoming spaces. Here’s what helps you thrive in this Assistant Housekeeping Manager role:
- Previous housekeeping experience in a hotel setting
- Experience supervising a team
- Strong attention to detail and time management skills
- Ability to lead by example and motivate others
- Great communication and proactive, can-do attitude
- Understanding of health & safety standards and cleanliness protocols
- Familiarity with hotel housekeeping systems (Opera PMS or similar)
If you believe that comfort is in the details and teamwork is the secret to spotless success, we want to hear your story. Join us as Assistant Housekeeping Manager at Hotel Indigo K West Shepherd’s Bush, and help us reflect the spirit of the neighbourhood in every perfectly prepared room. All applicants must have existing rights to work in the UK status.
Hotel Open Day employer: Housekeeping
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. With competitive benefits such as a generous pension scheme, extensive discounts across our properties, and world-class development programmes, we are committed to your growth and well-being. Join us in delivering exceptional guest experiences while enjoying a supportive environment that celebrates teamwork and individual achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Open Day
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Housekeeping
Don't be shy about reaching out to Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
