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- Tasks: Lead a dynamic housekeeping team to create unforgettable guest experiences.
- Company: Hotel Indigo London K West, a vibrant hotel celebrating local culture.
- Benefits: Competitive salary, discounts, healthcare support, and career development opportunities.
- Other info: Flexible shifts, supportive environment, and a chance to shine in hospitality.
- Why this job: Join a passionate team and make every guest's stay special and memorable.
- Qualifications: Experience in housekeeping supervision and strong leadership skills required.
The predicted salary is between 34100 - 34100 £ per year.
Bring our neighbourhood to life, one perfectly made room at a time. At Hotel Indigo London K West Shepherd’s Bush, our hotel tells the story of the neighbourhood through every detail, and our housekeeping team is at the heart of that story. As our Housekeeping Supervisor, you’ll be guiding our Room Attendants to deliver spotless rooms, thoughtful touches, and moments that matter. If you love high standards, leading from the floor, and making the guest experience shine, this is your next move.
What’s Our Story? Hotel Indigo celebrates the individuality of every neighbourhood, and here in West London, we’re inspired by music, culture, and creative energy. Our guests expect more than clean rooms; they expect a stay that reflects the local vibe. As Housekeeping Supervisor, you’ll help make that happen by supporting your team and keeping every detail in check.
Here’s what you can look forward to as our Housekeeping Supervisor:
- Annual salary: £34,100
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood:
- Set the standards: Check guest rooms, corridors, and public areas on your assigned floors to ensure everything is clean, safe, and guest-ready, right down to the smallest detail.
- Lead the shift: Support the daily operations by assigning tasks, checking off completed rooms, and making sure your team has everything they need to deliver exceptional work.
- Support your team: Be a go-to person on the floor, answering questions, solving problems, and giving feedback to help Room Attendants and Porters do their best work.
- Keep it running: Report maintenance issues, manage linen and supplies, and make sure service areas and trolleys are always tidy and ready for the next shift.
- Go the extra mile: Look after VIP room checks, special requests, and guest feedback, always with professionalism and pride.
- Work together: Communicate with the Front of House, Engineering, and other teams to keep service flowing and guests happy.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story? You’re motivated, organised, and passionate about leading by example. You’ll thrive in this Housekeeping Supervisor role if you bring:
- Experience as a housekeeping supervisor or senior room attendant in a hotel
- Strong communication and leadership skills
- Excellent attention to detail and time management
- Confidence with housekeeping systems and operational procedures
- A hands-on approach and positive attitude
- Flexibility to work shifts, including weekends and holidays
- A genuine passion for guest experience and team development
If you’re ready to bring energy, precision, and leadership to one of West London’s most vibrant hotel teams, we want to hear your story. Join us as Housekeeping Supervisor at Hotel Indigo London K West Shepherd’s Bush, and help us turn every stay into something unforgettable. All applicants must have existing rights to work in the UK.
Floor Supervisor employer: Housekeeping
Contact Detail:
Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Get to know the hotel vibe! Before your interview, take a stroll around the area and soak in the local culture. This will help you connect with the hotel's story and show that you're genuinely interested in bringing that energy to the role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or solved problems on the spot. Being able to share these stories will demonstrate your hands-on approach and passion for team development.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where your keen eye made a difference in guest satisfaction. This is key for a Housekeeping Supervisor, so let us see how you can keep those standards high!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team at Hotel Indigo London K West Shepherd’s Bush.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see how your passion for guest experience and team development aligns with our story at Hotel Indigo.
Be Detail-Oriented: Just like we focus on the smallest details in our rooms, make sure your application is polished and free of errors. A well-structured CV and cover letter will show us you have the attention to detail we value.
Highlight Your Leadership Skills: As a Housekeeping Supervisor, leading by example is key. Share specific examples of how you've motivated and supported your team in previous roles to demonstrate your leadership abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel Indigo.
How to prepare for a job interview at Housekeeping
✨Know the Hotel's Story
Before your interview, dive into the story of Hotel Indigo and its unique neighbourhood vibe. Understand how the hotel reflects local culture and music, and be ready to discuss how you can contribute to that narrative as a Floor Supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved processes. Highlight your ability to support and motivate Room Attendants, as this role is all about guiding others to deliver exceptional guest experiences.
✨Attention to Detail is Key
Since the job requires a keen eye for detail, think of specific instances where your attention to detail made a difference in your previous roles. Be ready to discuss how you ensure cleanliness and safety in guest areas, as well as how you handle special requests.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since communication with various teams is crucial, prepare to demonstrate how you would facilitate smooth operations between housekeeping and other departments, ensuring a seamless guest experience.