At a Glance
- Tasks: Lead a dynamic housekeeping team to create unforgettable guest experiences.
- Company: Join the vibrant Hotel Indigo London K West, inspired by local culture.
- Benefits: Enjoy competitive salary, discounts, and extensive development opportunities.
- Other info: Flexible shifts and a supportive team culture await you.
- Why this job: Make a real impact in a creative environment that celebrates individuality.
- Qualifications: Experience in housekeeping supervision and strong leadership skills required.
The predicted salary is between 34100 - 34100 £ per year.
Bring our neighbourhood to life, one perfectly made room at a time. At Hotel Indigo London K West Shepherd’s Bush, our hotel tells the story of the neighbourhood through every detail, and our housekeeping team is at the heart of that story. As our Housekeeping Supervisor, you’ll be guiding our Room Attendants to deliver spotless rooms, thoughtful touches, and moments that matter. If you love high standards, leading from the floor, and making the guest experience shine, this is your next move.
What’s Our Story? Hotel Indigo celebrates the individuality of every neighbourhood, and here in West London, we’re inspired by music, culture, and creative energy. Our guests expect more than clean rooms, they expect a stay that reflects the local vibe. As Housekeeping Supervisor, you’ll help make that happen by supporting your team and keeping every detail in check.
Annual salary: £34,100
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Set the standards: Check guest rooms, corridors, and public areas on your assigned floors to ensure everything is clean, safe, and guest-ready, right down to the smallest detail.
- Lead the shift: Support the daily operations by assigning tasks, checking off completed rooms, and making sure your team has everything they need to deliver exceptional work.
- Support your team: Be a go-to person on the floor, answering questions, solving problems, and giving feedback to help Room Attendants and Porters do their best work.
- Keep it running: Report maintenance issues, manage linen and supplies, and make sure service areas and trolleys are always tidy and ready for the next shift.
- Go the extra mile: Look after VIP room checks, special requests, and guest feedback, always with professionalism and pride.
- Work together: Communicate with the Front of House, Engineering, and other teams to keep service flowing and guests happy.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story?
- Experience as a housekeeping supervisor or senior room attendant in a hotel
- Strong communication and leadership skills
- Excellent attention to detail and time management
- Confidence with housekeeping systems and operational procedures
- A hands-on approach and positive attitude
- Flexibility to work shifts, including weekends and holidays
- A genuine passion for guest experience and team development
All applicants must have existing rights to work in the UK. If you’re ready to bring energy, precision, and leadership to one of West London’s most vibrant hotel teams, we want to hear your story. Join us as Housekeeping Supervisor at Hotel Indigo London K West Shepherd’s Bush, and help us turn every stay into something unforgettable.
Floor Supervisor employer: Housekeeping
At Hotel Indigo London K West Shepherd’s Bush, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With competitive benefits such as a generous pension scheme, extensive discounts across our properties, and world-class development programmes, we are committed to fostering employee growth and well-being. Join us in a location that celebrates the unique culture of West London, and be part of a team that transforms guest experiences into unforgettable memories.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Get to know the hotel vibe! Before your interview, take a stroll around the area and soak in the local culture. This will help you connect with the hotel's story and show that you're genuinely interested in bringing that energy to the role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or solved problems on the floor. Be ready to share these stories during your interview to demonstrate your hands-on approach and positive attitude.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where your keen eye for detail made a difference in guest experience. This will highlight your fit for the Housekeeping Supervisor role and how you can help maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team at Hotel Indigo London K West Shepherd’s Bush.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality shine through! Share why you’re excited about the role and how you can contribute to making every guest's stay unforgettable.
Highlight Relevant Experience:Make sure to mention any previous experience as a housekeeping supervisor or senior room attendant. We want to see how your skills align with our high standards and attention to detail!
Be Personable:Use a friendly tone in your application. We’re looking for someone who can lead a team and communicate effectively, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Hotel Indigo.
How to prepare for a job interview at Housekeeping
✨Know the Hotel's Story
Before your interview, dive into the story of Hotel Indigo and what makes it unique. Understand how the hotel reflects the local culture and vibe of West London. This will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll be leading a team, so be ready to share specific examples of how you've successfully managed or supported a team in the past. Highlight your communication skills and how you’ve motivated others to achieve high standards in housekeeping.
✨Attention to Detail is Key
Prepare to discuss your approach to maintaining high standards in cleanliness and guest experience. Bring up any relevant experiences where your attention to detail made a significant impact, whether it was in a previous role or during a specific project.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling guest feedback or managing a busy shift. Think through how you would respond to these situations, focusing on problem-solving and teamwork, as these are crucial for the role.
