At a Glance
- Tasks: Join our housekeeping team to ensure a clean and welcoming environment for guests.
- Company: The Cornwall Hotel Collection, known for exceptional service and stunning locations.
- Benefits: 100% shared tips, staff discounts, full training, and growth opportunities.
- Other info: Flexible hours, fun staff rewards, and a chance to participate in charity initiatives.
- Why this job: Be part of a dedicated team making a real difference in guest experiences.
- Qualifications: Previous housekeeping experience preferred, with strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality. Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking a dedicated, detail-focused and motivated individual to join our housekeeping team. This is a key role in ensuring our bedrooms and public areas are maintained to the highest standards, delivering a clean, comfortable and welcoming environment for our guests.
Responsibilities
- Support the day-to-day supervision of the housekeeping department.
- Ensure all bedrooms and public areas are cleaned and presented to the highest standard.
- Lead by example, maintaining strong attention to detail and efficiency.
- Assist with allocating daily room assignments and checking completed rooms.
- Ensure housekeeping procedures and health & safety standards are followed at all times.
- Train, support and motivate team members to maintain consistent standards.
- Report maintenance issues promptly and liaise with relevant departments.
- Monitor linen levels, stock and housekeeping supplies.
- Handle guest requests and feedback professionally and efficiently.
Requirements
- Previous experience in housekeeping, with supervisory experience preferred.
- Strong organisational skills and a keen eye for detail.
- Ability to lead and support a team in a fast-paced environment.
- A proactive, hands-on approach with a positive attitude.
- Flexibility to work weekends and holidays.
- A genuine commitment to delivering excellent guest experiences.
Benefits
- 100% shared tips
- Full training
- Opportunities to grow and progress within our three hotels
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
- Company Pension Contributions
- Uniform provided
- The chance to participate in charity fundraisers and environmental initiatives
- Staff rewards and parties
*Please note, we do not offer live in accommodation*
Housekeeping Assistant in Falmouth employer: Housekeeping
The Cornwall Hotel Collection is an exceptional employer, offering a vibrant work culture rooted in local heritage and a commitment to outstanding service. As a Housekeeping Assistant, you will benefit from full training, opportunities for career progression across our four distinctive hotels, and generous staff discounts on accommodation and amenities. Join us in creating memorable experiences for our guests while enjoying a supportive environment that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Falmouth
✨Tip Number 1
Get to know the Cornwall Hotel Collection! Familiarise yourself with our hotels and what makes each one unique. This way, when you chat with us, you can show off your knowledge and passion for our brand.
✨Tip Number 2
Be ready to showcase your attention to detail! During interviews or meet-ups, share specific examples of how you've maintained high standards in previous roles. We love hearing about your hands-on experiences!
✨Tip Number 3
Don’t hesitate to ask questions! Whether it’s about the role or our team culture, showing genuine interest can set you apart. Plus, it helps us see how well you’d fit into our housekeeping family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals like you who are eager to join our team.
We think you need these skills to ace Housekeeping Assistant in Falmouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how excited you are about creating a welcoming environment for our guests. Share any relevant experiences that highlight your commitment to excellent service.
Be Detail-Oriented:Since attention to detail is key in housekeeping, make sure to emphasise your organisational skills and meticulous nature in your application. Use specific examples to demonstrate how you've maintained high standards in previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Housekeeping Assistant role. Mention how your skills align with our values and the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Housekeeping
✨Know Your Stuff
Before the interview, make sure you understand the Cornwall Hotel Collection's values and what makes their housekeeping team tick. Familiarise yourself with their hotels and the specific standards they uphold. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your Experience
Be prepared to discuss your previous housekeeping roles, especially any supervisory experience. Think of specific examples where you led a team or improved cleaning processes. This will help demonstrate your organisational skills and attention to detail.
✨Bring Your Positive Attitude
A hands-on approach and a positive attitude are key in this role. During the interview, let your enthusiasm shine through. Share stories that highlight your commitment to delivering excellent guest experiences and how you handle challenges with a smile.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the training process. This shows that you’re not just looking for any job, but that you’re keen on growing within the Cornwall Hotel Collection and contributing to their success.
