Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there's never been a better time to join us.
We are currently seeking a dedicated, organised and motivated individual to join our team as Assistant Housekeeping Manager. Working closely with the Housekeeping Manager, you will play an important role in supporting the day-to-day running of the housekeeping department and ensuring our bedrooms and public areas are maintained to the highest possible standards.
Responsibilities
- Support the Housekeeping Manager with the day-to-day running of the housekeeping department.
- Supervise, motivate and support the housekeeping team to maintain consistently high standards.
- Assist with allocating daily room and cleaning duties.
- Check bedrooms and public areas to ensure they meet the required standards of cleanliness and presentation.
- Monitor linen, cleaning products and housekeeping supplies, reporting shortages when required.
- Report maintenance issues and ensure they are followed up appropriately.
- Respond to guest requests and concerns in a professional and helpful manner.
- Ensure all health & safety, COSHH and company procedures are followed at all times.
Requirements
- Previous experience within a housekeeping or hotel environment.
- Previous supervisory experience is preferred.
- Strong organisational skills and excellent attention to detail.
- A proactive, hands-on approach with the ability to lead by example.
- Good communication skills and the ability to motivate and support a team.
- Ability to work efficiently in a fast-paced environment.
- A positive attitude and genuine commitment to maintaining high standards.
- Flexibility to work weekends, bank holidays and busy periods as required.
Benefits
- 100% shared tips
- Full training
- Opportunities to grow and progress within our collection
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
- Company Pension Contributions
- Uniform provided
- The chance to participate in charity fundraisers and environmental initiatives
- Staff rewards and parties
Assistant Housekeeping Manager in Falmouth employer: Housekeeping
At Village Hotel Club, we pride ourselves on creating a vibrant and inclusive work environment where our Room Assistants can truly shine. With a focus on personal growth and development, we offer exceptional training programmes and a range of benefits that prioritise your well-being, including complimentary health memberships and flexible working hours. Join our energetic team and experience the joy of delivering outstanding service in a fun, modern setting that values individuality and teamwork.
