At a Glance
- Tasks: Supervise housekeeping team, maintain high cleanliness standards, and train new staff.
- Company: Join The Londoner, a chic 5-star Super Boutique hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Enjoy regular social events and access to training for career development.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to rise to our guests' examining standards and propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Housekeeper to join the team at The Londoner, our 5 Star Super Boutique Hotel.
OverviewAn amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeper. This role comes with excellent training and fast track career progression.
Responsibilities- Supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
- Providing clear feedback to Room Attendants and House Stewards if there are areas not up to the required standards and providing training where necessary.
- Providing training to all new starters, ensuring that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
- Ensuring a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.
- Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
- The ability to lead, train, coach and develop a team.
- Demonstrates excellent attention to detail and customer service skills.
- Able to communicate clearly and respectfully with all team members.
- Understands the importance of teamwork and works collaboratively with other departments.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Housekeeper in City of Westminster employer: Housekeeping
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where your talents and ambitions are recognised and rewarded. With a commitment to employee wellbeing and development, we provide excellent training, fast-track career progression, and a range of benefits including competitive salaries, generous holiday allowances, and opportunities for promotion within our prestigious 5-star Super Boutique Hotel. Join us and be part of a team that not only meets but exceeds guest expectations while enjoying a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Housekeeping
Don't be shy about reaching out to Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
