Housekeeper in City of Westminster

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to rise to our guests' examining standards and propel their own career potential in a company that recognises and rewards.

We are currently recruiting for a Housekeeper to join the team at The Londoner, our 5 Star Super Boutique Hotel.

An amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeper. This role comes with excellent training and fast track career progression.

• Supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
• Providing clear feedback to Room Attendants and House Stewards if there are areas not up to the required standards and providing training where necessary.
• Providing training to all new starters, ensuring that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
• Ensuring a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.

• Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
• The ability to lead, train, coach and develop a team.
• Demonstrates excellent attention to detail and customer service skills.
• Able to communicate clearly and respectfully with all team members.
• Understands the importance of teamwork and works collaboratively with other departments.

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.