At a Glance
- Tasks: Create cosy, spotless guest moments and enhance their experience with thoughtful touches.
- Company: Join a values-led, award-winning employer focused on collaboration and care.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts at 800+ retailers.
- Other info: Access wellbeing support, career development programmes, and family-friendly policies.
- Why this job: Make a real impact on guests' experiences while working in a supportive team environment.
- Qualifications: A welcoming smile, fitness for the role, and a passion for cleanliness are essential.
The predicted salary is between 20000 - 25000 £ per year.
What you’ll be doing? As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.
What you’ll need? To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas; You may be interacting with our guests so a welcoming smile is essential as is conversational English; Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role; Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment; You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: “You said, we did”— because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Room Attendant: Create Cozy, Spotless Guest Moments in Cheltenham employer: Housekeeping
Join our award-winning team as a Room Attendant, where your dedication to creating spotless and inviting guest experiences is truly valued. With generous time off, a culture of collaboration, and numerous employee growth opportunities, including apprenticeships and leadership programmes, we ensure that every team member feels supported and appreciated. Our commitment to wellbeing, sustainability, and inclusivity makes us an exceptional employer, providing a rewarding environment for those who take pride in their work.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant: Create Cozy, Spotless Guest Moments in Cheltenham
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the place or check out their website. Familiarising yourself with their vibe and values will help you connect better during the chat.
✨Tip Number 2
Practice your smile! As a Room Attendant, you'll be interacting with guests, so showing off that welcoming smile is key. Try some mock interviews with friends to get comfortable chatting in a friendly way.
✨Tip Number 3
Show your passion for cleanliness! During the interview, share stories about how you take pride in your work. Whether it’s a previous job or just tidying up at home, let them know you love creating spotless spaces.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Room Attendant: Create Cozy, Spotless Guest Moments in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you take pride in your work. Share any experiences where you’ve gone the extra mile to ensure a space is spotless and welcoming. We love hearing about those little touches that make a big difference!
Be Personable:Since you'll be interacting with guests, it’s important to convey your friendly nature in your application. Use conversational English and maybe even share a story about a time you made someone feel welcome. We want to see your smile shine through your words!
Highlight Team Spirit:Being a Room Attendant means working closely with others, so don’t forget to mention your teamwork skills. Talk about how you’ve collaborated with colleagues in the past to exceed expectations. We’re all about creating a supportive environment here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the perks we offer. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Housekeeping
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Room Attendant entails. Familiarise yourself with the specific tasks mentioned in the job description, like turn down service and adding those little touches that enhance guest experience. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Show Off Your People Skills
Since you'll be interacting with guests, practice your conversational English and think of ways to demonstrate your friendly nature. A welcoming smile goes a long way, so be prepared to share examples of how you've made someone's day better in previous roles or even in everyday situations.
✨Highlight Your Attention to Detail
As a Room Attendant, cleanliness is key! Be ready to discuss how you take pride in your work and ensure every corner is spotless. You might want to mention any past experiences where your attention to detail made a difference, whether in cleaning or other tasks.
✨Prepare for Physical Demands
This role requires a good level of fitness, so be honest about your ability to handle the physical aspects of the job. You could even mention any relevant activities or sports you engage in that keep you fit. Showing that you're up for the challenge will impress your interviewers!
