At a Glance
- Tasks: Be a key player in creating a welcoming environment for guests through exceptional room care.
- Company: Join a values-led, award-winning employer focused on inclusivity and collaboration.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts at over 800 retailers.
- Other info: Access to wellbeing support, career growth opportunities, and a culture that values your voice.
- Why this job: Make a real impact on guest experiences while developing your skills in a supportive team.
- Qualifications: A positive attitude, fitness for the role, and a commitment to cleanliness are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.
What you’ll need?
- To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas.
- You may be interacting with our guests so a welcoming smile is essential as is conversational English.
- Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role.
- Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment.
- You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”— because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Assistant Housekeeper in Cheltenham employer: Housekeeping
As an Assistant Housekeeper at our hotel, you will be part of a dedicated team that values exceptional cleanliness and guest satisfaction. We offer generous time off, competitive monthly tips, and a range of wellbeing support initiatives, all within a collaborative and inclusive work culture that prioritises your growth through training and development opportunities. Join us to enjoy exclusive perks and be part of a values-led, award-winning employer committed to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeper in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conversational English! Since you'll be interacting with guests, brush up on your communication skills. Role-play with a friend or use language apps to get comfortable chatting.
✨Tip Number 3
Show off your cleaning pride! During the interview, share specific examples of how you’ve gone the extra mile in previous roles. Highlighting your attention to detail can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there, making it super easy for us to connect.
We think you need these skills to ace Assistant Housekeeper in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you take pride in your work. Share any experiences where you went the extra mile to ensure cleanliness and comfort for guests. We love hearing about those little touches that make a big difference!
Be Personable:Since you'll be interacting with guests, it's important to convey your friendly nature in your application. Use conversational English and maybe even share a brief story about a time you made someone feel welcome. We want to see your smile shine through your words!
Highlight Team Spirit:Being a Room Attendant means working closely with others, so don’t forget to mention your teamwork skills. Talk about how you’ve collaborated with colleagues in the past to exceed expectations. We’re all about creating a supportive environment here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Housekeeping
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Housekeeper entails. Familiarise yourself with the specific tasks mentioned in the job description, like the turn down service and the importance of cleanliness. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since you'll be interacting with guests, practice your conversational English and think about how you can create a welcoming atmosphere. During the interview, share examples of how you've made guests feel special in previous roles or how you handle interactions with a smile.
✨Demonstrate Your Team Spirit
Being a good team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Highlight your enthusiasm for exceeding guests' expectations and how you contribute positively to a team environment.
✨Prepare for Practical Questions
Expect questions about your experience with cleaning and maintaining spaces. Be ready to discuss any previous roles you've had in similar positions, even if they were informal. If you lack direct experience, focus on your willingness to learn and adapt, as well as your commitment to delivering exceptional cleanliness.
