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- Tasks: Keep our stunning hotel sparkling and welcoming for guests.
- Company: Join the award-winning Brownsword family of hotels in beautiful Bath.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Other info: Flexible rotas, excellent career progression, and unique milestone rewards.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed; just bring your personality and positive attitude!
The predicted salary is between 20000 - 25000 £ per year.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and is surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full-time employee.
Come and join our team as a Public Area Attendant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Public Area Attendant you will keep all front of house areas gleaming, ready to welcome our wonderful guests. We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.
Check out some of the key points about the role:
- From cleaning rooms, the lounge and bar areas, to the stairs and bathrooms, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
- We want you to be safe; it’s important to keep up to date on all COSHH training.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Public Area Attendant in Bath employer: Housekeeping
Contact Detail:
Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant in Bath
✨Tip Number 1
Get to know the hotel vibe! Before you apply, take a stroll around the area or check out their social media. Understanding their culture will help you connect better during interviews.
✨Tip Number 2
Don’t be shy! When you reach out via WhatsApp, show your personality. Use that message to express why you’re excited about joining the team and how you can contribute to their family atmosphere.
✨Tip Number 3
Be flexible! The job requires a bit of give and take, so highlight your willingness to adapt in your conversations. It shows you’re a team player and ready to muck in wherever needed.
✨Tip Number 4
Follow up! After your chat or interview, send a quick thank you message. It’s a nice touch that keeps you on their radar and shows you’re genuinely interested in being part of their team.
We think you need these skills to ace Public Area Attendant in Bath
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We’re looking for sparkling new personalities, so don’t be afraid to show us who you are and what makes you unique.
Keep It Relevant: Make sure to highlight any experience or skills that relate to the Public Area Attendant role. Even if you don’t have direct experience, think about transferable skills that could apply, like teamwork or attention to detail.
Be Clear and Concise: We love a good story, but keep it short and sweet! Make your application easy to read by being clear and concise. This helps us get to know you quickly and efficiently.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Housekeeping
✨Show Your Sparkling Personality
As a Public Area Attendant, your personality is key! Be sure to let your enthusiasm and warmth shine through during the interview. Share examples of how you've made others feel welcome in past experiences, even if they’re not directly related to hospitality.
✨Know the Hotel Inside Out
Do a bit of homework on The Bath Priory and its unique features. Familiarise yourself with its history, awards, and the beautiful surroundings. This shows genuine interest and helps you connect your answers to the hotel's values and culture.
✨Emphasise Team Spirit
The role requires teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where you’ve mucked in to help out colleagues, as this aligns perfectly with their one-team philosophy.
✨Be Flexible and Open-Minded
Flexibility is crucial in this role. Prepare to talk about your availability and willingness to adapt to different shifts or tasks. Show that you understand the importance of work/life balance and are keen to contribute positively to the team’s dynamics.