At a Glance
- Tasks: Deliver outstanding guest experiences by cleaning and maintaining guest bedrooms to high standards.
- Company: Join a vibrant hospitality team that values personality and genuine connections.
- Benefits: Enjoy gym memberships, discounted hotel stays, and 50% off food and drink.
- Other info: Great opportunities for personal growth and career development.
- Why this job: Be part of a supportive team where your energy and attitude matter most.
- Qualifications: No experience needed, just a friendly attitude and a passion for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Your focus is to deliver an outstanding guest experience by ensuring all guest bedrooms are cleaned, maintained, and presented to the highest standards. This is a hands-on role where you will create a true wow factor of cleanliness, making sure guest expectations are consistently exceeded. Working as a key part of our housekeeping team, you will take real pride in your work, demonstrating fantastic attention to detail and efficiency to ensure overall guest satisfaction.
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need.
We live our culture through four simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama.
- We Care: We care about our impact on guests, the community, and each other.
As our Room Attendant, you are the engine of the shift. We trust you to handle:
- Creating the Wow Factor: Cleaning and servicing guest bedrooms, bathrooms, and corridors to exceptional standards of hygiene and presentation.
- The No Problem Approach: Replenishing guest amenities, linen, and supplies while responding promptly and positively to guest requests.
- Sharp Organisation: Keeping your individual housekeeping trolley clean, organised, well-stocked, and ready to roll.
- Eyes and Ears of the Floor: Reporting any maintenance issues, damages, or missing items to the leadership team immediately.
- Shift Safety: Following all health, safety, hygiene, and COSHH procedures while using cleaning chemicals and equipment safely.
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your daily room allocations, maintain your pace, and take charge of your own performance. We Empower & Elevate our people. If you want Room to Grow, we provide the training to help you master your skills, using feedback from inspections and audits to continuously improve.
The Perks: What’s In It For You?
- Gym Membership: 2 x complimentary gym memberships at your home hotel.
- Hotel Stays: Hotel rooms from £20 across 35 hotels.
- Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
- Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
- Retail & Lifestyle: Hundreds of brand discounts via the Village app.
- Support: 24/7 Mental Health support via our Employee Assistance Programme.
We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a reliable team and take real pride in delivering high standards for guests, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.
Room Assistant in Ashton-under-Lyne employer: Housekeeping
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Room Assistant, you'll enjoy a supportive environment that values genuine connections and teamwork, alongside fantastic benefits like discounted hotel stays and gym memberships. With a focus on personal development and a commitment to excellence, Village is the perfect place for those looking to make a meaningful impact in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Room Assistant in Ashton-under-Lyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Housekeeping
Don't be shy about reaching out to Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Assistant in Ashton-under-Lyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
