At a Glance
- Tasks: Ensure cleanliness and service excellence in public areas of the hotel.
- Company: Join a vibrant hotel team dedicated to guest satisfaction.
- Benefits: Competitive salary, 25 days holiday, health insurance, and discounts.
- Other info: Enjoy a supportive environment with opportunities for career growth.
- Why this job: Make guests feel at home while developing your skills in hospitality.
- Qualifications: Experience in housekeeping and strong organisational skills required.
The predicted salary is between 12 - 12 £ per hour.
We are seeking a charming and engaging Public Area Housekeeping Attendant with a passion for service excellence. You will report to the Housekeeping Supervisor, working towards serving our customers and providing a memorable experience for our guests during their stay with us.
A Public Area Housekeeping Attendant will be responsible for:
- Ensuring all control measures set by HOD are followed all the time
- Demonstrating the ability to proactively prioritise the needs of the departments and effectively manage resources and time
- Being aware of housekeeping SOPs and Health & Safety procedures
- Demonstrating personal ownership of the tasks and following through to get optimal results
- Assisting with deep cleaning projects when required
- Performing turndown duties when required
- Working as part of a team and communicating with other departments as per hotel procedures to ensure excellent quality service
To be successful in the role of Public Area Housekeeping Attendant, we require:
- Housekeeping Assistant experience
- Excellent organisation skills
- An ability to bring the guest experience to life throughout the hotel
- The ability to communicate and organise yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
Benefits:
- Minimum LLW salary guaranteed
- Blue Hub – Chelsea Football Club Discount Platform
- 25 days Holiday (excluding Bank Holidays)
- Company Workplace Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
Housekeeping Assistant in London employer: Housekeeping - SBH
Join our vibrant team as a Housekeeping Assistant, where we prioritise service excellence and create memorable experiences for our guests. With a supportive work culture that values personal ownership and teamwork, you'll enjoy benefits such as a guaranteed minimum salary, generous holiday allowance, and opportunities for professional growth through our L&D Apprenticeship Scheme. Located near the iconic Chelsea Football Club, our workplace offers unique perks and a commitment to employee well-being, making it an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your passion for service excellence aligns with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about specific examples from your past experience that highlight your organisational skills and ability to prioritise tasks.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look neat and professional for your interview. It shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Assistant in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent service shine through. We want to see how you can bring the guest experience to life and make their stay memorable!
Highlight Your Organisation Skills:Make sure to emphasise your excellent organisation skills in your application. We need someone who can manage their time effectively and prioritise tasks, so give us examples of how you've done this in the past.
Familiarise Yourself with Housekeeping SOPs:Before applying, brush up on your knowledge of housekeeping standard operating procedures (SOPs) and health & safety practices. Mentioning these in your application will show us that you're serious about the role and understand its importance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company!
How to prepare for a job interview at Housekeeping - SBH
✨Know Your Housekeeping SOPs
Before the interview, brush up on your knowledge of housekeeping standard operating procedures (SOPs) and health & safety protocols. Being able to discuss these confidently will show that you take the role seriously and understand the importance of maintaining high standards.
✨Showcase Your Organisation Skills
Prepare examples from your past experience where you've demonstrated excellent organisation skills. Whether it’s managing time effectively or prioritising tasks, having specific instances ready will help you stand out as a candidate who can handle the demands of the job.
✨Emphasise Teamwork and Communication
Since the role involves working closely with other departments, be ready to talk about your teamwork experiences. Share how you’ve communicated effectively in previous roles to ensure smooth operations and excellent guest service.
✨Bring the Guest Experience to Life
Think about how you can enhance the guest experience through your work. Prepare to discuss how you would approach tasks like turndown duties or deep cleaning projects with a focus on creating memorable moments for guests during their stay.
